Chief of Collections and Technical Services (0952 - Deputy Director II) - San Francisco Public Library

City and County of San Francisco•San Francisco, CA

12d•$161,382 - $205,972

About The Position

The Chief of Collections and Technical Services (CTS) is a member of the San Francisco Public Library’s executive leadership team and provides strategic vision, leadership, and operational management for the library system’s collections infrastructure and technical services. Under the general direction of the City Librarian and the supervision of the Chief of Public Services, the Chief oversees a division budget of $31.4 million, including more than $20 million for materials, and leads 59 FTE across Acquisitions, Cataloging, Collection Development, Preservation, and Processing. The position directly supervises two Librarian III positions and one Management Assistant, and works closely with other division Chiefs in public services and operations. The Chief directs the comprehensive operations of the Collections and Technical Services Division and formulates, monitors, and evaluates collection policies and procedures to support excellent service and user experience. The position manages procurement, licensing, and public availability of print and digital assets; oversees metadata and cataloging standards; and maintains book conservation and historic preservation practices. The Chief also leads circulation and collection infrastructure improvements, including optimization of the Integrated Library System (ILS) and Link+, and uses data to inform decisions. The role calls for a collaborative library executive who can establish a long-term strategic vision for collections, access, and resource management; understand how collections, preservation, metadata, and technology advance the Library’s mission; and respond to evolving community needs. The Chief builds partnerships across the organization and broader community and fosters dialogue with Library divisions and units, City departments, partners, and the public.

Requirements

Master’s degree in Library and Information Studies (MLS/MLIS) from a college or university accredited by the American Library Association.
Four years of verifiable managerial experience in an urban library, all of which must include supervisory experience.

Nice To Haves

Passion for the role of the public library and ability to advocate for and articulate the Library’s mission.
Current knowledge of public library trends and a forward-thinking vision for library services.
Ability to manage diverse teams and foster collaboration, accountability, continuous improvement, and respect across an organization.
Experience designing and implementing new initiatives and leading and engaging staff through organizational change.
Excellent management skills and political acumen, with strong analytical ability to evaluate library services.
Experience providing strategic leadership for collections, technical services, or related library operations in a large, complex library system.
Experience overseeing or supporting book and digital conservation and preservation for library collections and materials.
Experience administering or optimizing an Integrated Library System (ILS), such as Sierra or comparable library platforms.
Knowledge of the library vendor landscape for collections in all formats, with proficiency in eBook, eMedia, and eLearning platforms.
Effective oral and written communication skills, including experience delivering presentations to internal and external stakeholders.
Strong computing skills and experience creating, implementing, and/or using budget management tools.
Commitment to public service and exemplary customer service.

Responsibilities

Direct the operations of the Collections and Technical Services Division, covering Acquisitions, Cataloging, Collection Development, Preservation, and Processing.
Provide strategic vision, leadership, and operational management for the Library’s system-wide collections infrastructure and technical services.
Supervise two Librarian III positions and one Management Assistant, and lead a team of 59 FTE.
Oversee the division’s $31.4 million annual budget, including a materials expenditure budget exceeding $20 million.
Formulate, monitor, and evaluate policies, practices, and procedures for Collections and Technical Services operations and assess their implementation and effectiveness.
Ensure expenditures, policies, and procedures support the best possible user experience and service excellence for San Francisco’s diverse user base.
Foster dialogue and feedback with Library divisions and units, City departments, Library partners, and the public, and build understanding of the division.
Plan and implement systems and workflows for collection development, acquisitions, cataloging, processing, and preservation of library materials.
Manage the procurement, licensing, and public availability of print and digital assets.
Oversee metadata and cataloging standards and book conservation and historic preservation practices.
Lead circulation and collection infrastructure improvements, including optimization of the Integrated Library System (ILS) and Link+.
Use data-driven decision-making.
Perform other job-related duties.