Chief of Business Operations

St. Philips School & Community Center•Dallas, TX

4d•$75,500 - $85,000

About The Position

The Chief of Business Operations is a senior organizational leader responsible for overseeing the day-to-day management of Facilities, Information Technology, and Administrative Services at St. Philip's School & Community Center. This role ensures that physical infrastructure, building systems, campus safety, technology resources, and administrative operations function reliably and efficiently — all in direct support of the school's academic mission and community programming. Reporting directly to the Integrator (COO-equivalent), the Chief of Business Operations will lead and develop a cross-functional team spanning facilities maintenance, custodial services, IT support, and administrative personnel — building the systems, structures, and culture that enable St. Philip's to operate with excellence.

Requirements

Bachelor’s degree in business administration, Operations Management, Public Administration, or a related field; equivalent experience considered.
Minimum 7 years of progressive experience in operations, facilities management, or administrative leadership — preferably in an educational, nonprofit, or mission-driven environment.
Demonstrated experience managing and developing multi-functional teams across two or more operational disciplines.
Experience managing vendor contracts, service agreements, procurement processes, and multi-project workloads simultaneously.
Excellent organizational, written, and verbal communication skills; ability to engage effectively with students, families, staff, and external partners.
Proficiency with Microsoft 365 (Outlook, Teams, SharePoint) and relevant operations management software.

Nice To Haves

Strong working knowledge of building systems (HVAC, electrical, plumbing), general IT infrastructure, and administrative operations.
Ability to work flexible hours, including occasional evenings and weekends, as operational needs require.

Responsibilities

Lead and manage all facilities operations, including maintenance, repair, and custodial services for the school campus and community center.
Oversee vendor and contractor relationships for building systems, grounds, security, and special projects.
Develop and implement preventive maintenance schedules to extend the life of physical assets and minimize disruption to school operations.
Ensure compliance with health, safety, fire, and building codes; manage inspections and certifications.
Coordinate space utilization, facility rentals, and event setup/teardown in partnership with programming staff.
Manage capital improvement projects from scoping through completion, including budget oversight and contractor coordination.
Respond to and resolve facilities emergencies in a timely manner, maintaining a safe environment for students, staff, and visitors.
Oversee the school's technology infrastructure, including networks, hardware, software, and user support systems.
Manage IT vendor relationships, licensing agreements, and technology procurement in alignment with organizational goals.
Ensure network reliability, cybersecurity hygiene, and data protection practices are maintained and current.
Collaborate with academic and administrative staff to identify technology needs and deploy solutions that support operational and instructional goals.
Oversee helpdesk support, device lifecycle management, and technology onboarding for new staff.
Evaluate and recommend tools, systems, and platforms (e.g., school information systems, facility management software) to improve organizational effectiveness.
Support leadership with technology planning, budgeting, and reporting.
Supervise, coach, and evaluate direct reports across the Facilities, IT, and Administrative Services teams; foster a culture of accountability, service excellence, and continuous improvement.
Develop and manage the combined departmental budget for all three functional areas; monitor expenditures and identify cost-saving opportunities.
Produce regular operational reports and dashboards for leadership, including status updates on projects, service levels, and budget performance.
Collaborate with academic and program leadership to ensure operational functions effectively support the school's mission and strategic goals.
Participate in organizational planning, safety committees, and cross-functional initiatives as assigned.
Model and reinforce the mission, values, and culture of St. Philip's School & Community Center.