Director, Strategic Programs & Business Operations (Chief of Staff)
About The Position
Werfen is a growing, family-owned, innovative company founded in 1966 in Barcelona, Spain. We are a worldwide leader in specialized diagnostics in the areas of Hemostasis, Acute Care Diagnostics, Transfusion, Autoimmunity, and Transplant. Through our Original Equipment Manufacturing (OEM) business line, we research, develop, and manufacture customized assays and biomaterials. We operate directly in 30 countries, and in more than 100 territories through distributors. Our Headquarters and Technology Centers are located in the US and Europe, and our workforce is more than 7,000 strong. Our success comes from a specific focus in these rapidly evolving diagnostic areas, our commitment to customers, and our dedication to innovation and quality. We’re passionate about providing healthcare professionals the most valuable and complete solutions to improve hospital efficiency and enhance patient care. Job Summary The Director, Strategic Programs & Business Operations supports the COO in coordinating and driving a unified and collaborative approach to strategic programs and critical business processes, across the Hemostasis and Acute Care Business Units and Technology Centers.
Requirements
- Bachelor’s degree required; MBA or advanced degree in business, engineering, or life sciences preferred.
- 10+ years of experience in strategy, operations, or leadership roles within the medical device, healthcare, pharmaceutical, or other highly regulated industries.
- Strong understanding of regulatory frameworks (e.g., FDA, ISO 13485, MDR), quality systems, and product development lifecycle.
- Exceptional communication skills and the ability to translate complex technical and regulatory topics into clear executive-level insights.
- Proven track record leading cross-functional initiatives at scale in a multi-site, global organization.
- High emotional intelligence, professional maturity, and the ability to influence without authority.
- Minimum 5 years working in management of programs or operational strategy required.
- Experience managing Profit and Loss (P&L) required.
- Management has the discretion of substituting relevant work experience for a degree and/or making exceptions to the years of experience requirement.
Nice To Haves
- Proven ability to bridge collaboration gaps across locations and functional/program teams.
- Executive level communication and organizational skills.
- Ability to communicate complex organizational challenges to non-technical and non-executive audiences.
Responsibilities
- Develops and ensures standardized methods, processes and tools enabling the coordination with all key stakeholders, including goal setting, information and KPIs reporting, business reviews, strategic plan development, execution and tracking.
- In coordination with the SBU and R&D defines the internal processes leading to the definition of the innovation programs, including product portfolio management plans.
- In collaboration with the different functions and technology centers, provides guidance for organization and processes to optimize program management and its governance.
Benefits
- medical, dental, and vision insurance
- 401k plan retirement benefits with an employer match
- paid vacation and sick leave
- participation in a commission plan (for sales roles)
- performance-based bonus (for management and select professional roles)
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What This Job Offers
Job Type
Full-time
Career Level
Director
