Chief Medical Officer

Multnomah County•Portland, OR

10d•Onsite

About The Position

The Chief Medical Officer (CMO) provides strategic leadership, clinical vision, and operational direction for Multnomah County’s Community Health Center (CHC). Grounded in a commitment to health equity, cultural humility, and anti-racism, the CMO oversees clinical programs and establishes policies that ensure patients and staff members feel welcomed, valued, and supported. The ideal candidate brings a proven track record of managing complex clinical programs, providing medical consultation across diverse provider groups, and partnering effectively with diverse communities living in poverty. A dedicated culture-builder, the CMO fosters an environment of trust, respect, and strict adherence to workplace equity standards. Every employee shares the responsibility for promptly bringing to the County's attention conduct that interferes with providing a work environment free of illegal discrimination and harassment.

Requirements

Current State of Oregon medical licensure (MD, DO, or NP) required.
Certification by the American Board of Medical Specialties or related board in the area of licensure required.
Possession of, or ability to obtain, an appropriate and valid license to practice medicine in the State of Oregon and ability to obtain credentialing approval
CPR certification required.
DEA certification required.
This position requires a background investigation, which may include being fingerprinted. Employment is contingent on passing a background investigation.

Nice To Haves

At least 5 plus years of experience practicing in a primary care clinical setting, preferably an FQHC or community health center
Prior experience in a leadership role directly supervising clinical staff
Project Management experience
Experience developing programs for Refugees and Immigrant communities
Patient Centered Medical Home (PCMH) Model environment.
Demonstrated knowledge of the principles, practices and procedures of general medicine and surgery
Demonstrated knowledge of methods and techniques of diagnosing and treating a variety of diseases and injuries
Demonstrated knowledge of healthcare analytics and finance including state and federal payor models such as value based care models.
Ability to effectively screen and gather required information in a professional, culturally competent and customer service oriented manner
Ability to motivate staff and clients through discussion and persuasion
Ability to communicate clearly and concisely, both orally and in writing
Ability to establish and maintain cooperative working relationships with those contacted in the course of work
Ability to be flexible and manage multiple priorities
Ability to maintain composure and work objectively with clients who may be hostile or verbally abusive
Management/Leadership Skill to establish and maintain cooperative working relationships
Ability to communicate clearly and concisely both orally and writing
Skill to gain cooperation through discussion and persuasion
Ability to speak and write effectively for the public and other audiences
Ability to prepare clear and comprehensive reports
Medical Thorough knowledge of principles, practices and procedures of medicine and their application to public health practice
Thorough knowledge of methods and techniques of diagnosing and treating a variety of diseases and injuries of public health significance
Familiarity with current evidence-based public health and preventive medicine practices
Legal Thorough knowledge of and skill to interpret and apply pertinent Federal, State and Local laws, codes, and regulations governing the practice of medicine, providers and acupuncture

Responsibilities

Leads the organization’s mission initiatives by providing overarching strategic direction, evaluation, and support to the Health Center’s Clinical Leaders.
Provide clinical leadership across the Community Health Center’s Medical leadership. Leads the Senior Leadership Community of practice with Medical, Dental, Pharmacy, and Mental Health Directors championing a fully integrated approach to patient care.
Serve as the primary leader for clinical quality, healthcare operations, and patient experience within the Health Center.
Partner with local organizations to improve CHC programs and services. Build strong relationships with key stakeholders to articulate Integrated Clinical Services’ (ICS) impact in the region, ensure equitable access to care, and demonstrate ICS’s value to both payers and patients.
Drive the advancement of equity and inclusion across clinical operations. Model and enforce expectations for interrupting bias and enhancing cultural responsiveness, ensuring that supervision, staff evaluations, and training reinforce critical self-learning and the reduction of implicit bias in medicine.
Collaborate with the executive leadership team to analyze emerging healthcare and market trends. Identify innovative processes and strategic opportunities for programmatic, technological, and financial growth. Ensures the program is well positioned to align with payor contracts and community needs.
Maximize service delivery effectiveness and capacity by capitalizing on ICS’s role as Oregon’s leading Community Health Center (CHC) and a champion for health equity and sustainability.
Ensure full adherence to clinical practice rules, regulations, and standards, including the credentialing and privileging of Licensed Independent Practitioners (LIPs).
Participate in developing quality assurance plans; establish audit criteria, conduct regular clinical audits, and evaluate outcomes to drive continuous improvement.
Oversee the evaluation, resolution, and ongoing monitoring of untoward clinical events, medication errors, and safety incidents in collaboration with the Quality team.
Address and evaluate client complaints regarding quality of care, implementing corrective actions to elevate patient satisfaction and safety.
Lead continuous quality improvement (QI) initiatives, utilization reviews, and best clinical practice implementations to ensure high-quality care, optimal productivity, and a collaborative team environment.
Develop, track, and present key performance indicators (KPIs) and departmental dashboards. Disaggregate data by race, ethnicity, and language to identify care disparities, implementing targeted QI interventions to eliminate gaps.
Design inclusive care delivery pathways that honor the diverse lived experiences of patients, ensuring equitable access to high-quality, affordable healthcare.
Partner with the Operations Director and the Senior Leadership team to integrate clinical expertise and adopt innovative care models. Support the development and management of annual budgets and lead cost-control initiatives.
Serve as an external clinical expert and change leader to expand patient reach, using empathetic leadership to guide the healthcare division and advance the Health Center’s mission. Collaborate with medical directors and clinical leaders for other FQHCs to advance the mission of CHC in Oregon.