Chief Medical Officer

UNIVERSITY MUSLIM MEDICAL ASSOCIATION INC•Los Angeles, CA

11h•Hybrid

About The Position

UMMA Health is seeking a dynamic and mission-driven Chief Medical Officer (CMO) to serve as a key member of the Senior Executive Team, helping to shape the organization’s overall strategy and direction. This role leads the clinical vision for the organization and provides strategic and operational oversight across quality improvement, pharmacy, risk management, clinic operations, and special clinical initiatives. The CMO provides medical leadership and expertise to ensure the delivery of high-quality, accessible, and evidence-based care. This leader will champion the development and implementation of innovative clinical programs and foster strong collaboration with internal teams and external strategic partners to advance UMMA’s mission. The Chief Medical Officer is a board-certified or board-eligible physician (MD or DO) with a valid license to practice medicine in the State of California. This role includes a balanced commitment of approximately 30% direct patient care and 70% administrative leadership, including oversight of risk management and quality improvement efforts. The CMO supervises clinical staff (MDs, NPs, etc.) while delivering care to a diverse patient population across South Los Angeles, San Bernardino, and future expansion into additional counties.

Requirements

Board-certified or board-eligible physician (MD or DO) with a valid, unrestricted license to practice medicine in the State of California; no pending or previously disciplinary action from any state licensing entity
BCLS, ACLS, and PALS certifications required
Minimum of five (5) years of progressive leadership experience in a complex healthcare environment; experience within a Federally Qualified Health Center (FQHC) setting strongly preferred
Demonstrated experience managing and supervising clinicians, as well as leading quality improvement (QI) initiatives, is required
Expertise in current medical and treatment practices within area of specialty
Awareness of current medical, educational, and psychosocial intervention approaches
Strong understanding of quality improvement principles, population health management, and performance measurement in a healthcare setting
Ability to deliver high-quality clinical care within established organizational guidelines in an efficient and organized manner
Proven ability to lead, support, and develop clinical teams
Strong interpersonal and communication skills, with the ability to engage effectively with diverse cultural and ethnic communities
Ability to work collaboratively in a team-based environment, including with interdisciplinary staff and volunteers
Commitment to advancing the mission and goals of the organization
Flexibility to adapt to varying schedules and clinical sites
Ability to travel to various clinic and service sites across South Los Angeles, San Bernardino, and other service locations as needed
Successful completion of post-offer physical examination, drug screening, and criminal background check
Compliance with recommended healthcare personnel vaccination and preventative testing requirements, including Hepatitis B, Influenza, MMR, TDAP, and TB

Nice To Haves

Spanish language proficiency highly desirable

Responsibilities

Organize and prioritize clinical activities to achieve medical and clinical services goals and objectives
Ensure programs are strategically aligned, complementary, and effective, particularly within a resource-conscious environment
Provide leadership for the day-to-day operations of the provider team, including physicians, nurse practitioners, physician assistants, and nurses
Ensure clinical programs are implemented in alignment with their design and organizational goals
Support and empower staff in the effective execution of programs
Provide supervision, guidance, and professional development opportunities to clinical team members
Lead all aspects of team management, including hiring, training, workload assignment, performance monitoring, and evaluation
Initiate corrective or disciplinary actions when necessary
Partner with the CEO to develop and refine job descriptions
Serve as a mentor and advocate for team members, both individually and collectively
Provide direct primary care services to patients
Deliver culturally competent care to an ethnically, economically, and socially diverse patient population
In partnership with the CEO, develop and oversee medical programs, policies, and procedures across all patient service components
Collaborate with the CEO to define, approve, and interpret medical policies and clinical protocols on an ongoing basis
Lead the development, coordination, and implementation of clinical services and programs
Ensure all medical and counseling programs meet applicable certification requirements
Establish and maintain procedures and protocols for clinical service programs
Develop and implement standards and tracking processes for clinician productivity
Review credentials, delineate clinical privileges, and ensure all clinical professionals maintain appropriate board authorization
Provide oversight of administrative functions for clinical personnel
Serve as a clinical resource by providing medical consultation to providers regarding patient care
Assess and support training of clinical staff on medical equipment usage
Oversee laboratory functions, including serving as liaison to outsourced lab partners, reviewing results, and ensuring appropriate patient communication
Oversee medication management processes, including liaison responsibilities with outsourced pharmacy partners
Lead and facilitate regular provider and clinician meetings
Oversee, manage, and/or participate in negotiations of clinical agreements and contracts, including partnerships with healthcare institutions, insurance plans, program providers, and vendors
Partner with the Quality Improvement (QI) Committee to establish and implement a structured peer review process
Conduct ongoing evaluation of medical services, including the introduction of new procedures and best practices as appropriate
Support analytics and the development of quality measures aligned with evolving payment models (e.g., value-based and risk-based care)
Lead and maintain responsibility for the organization’s overall Quality Improvement (QI) plan
Provide vision, leadership, and support for the Patient-Centered Medical Home (PCMH) model at UMMA
Develop and implement strategies to improve quality care measures across departments and providers
Address patient grievances and incident reports related to the delivery of care
Serve as an active member of the Senior Management Team, contributing to discussions and decisions that enhance operational effectiveness and the quality of healthcare delivery
Participate in long-term strategic planning, including organizational growth, managed care strategy, and program and grant development
Present at monthly Board of Directors meetings, as requested by the CEO, and collaborate with the Board Quality Improvement Committee on clinical and quality-related matters
Provide clinical insight and leadership to inform the organization’s strategic plan, vision, and direction
Act as an ambassador for the organization, building and maintaining relationships with external partners in the healthcare community
Foster a work environment grounded in service, collaboration, and mutual respect
Provide the CEO with timely updates on clinical performance metrics and implementation progress
Perform other duties as assigned by the CEO
Lead and coordinate risk management functions to ensure effective identification, assessment, and mitigation of risk, maintaining a safe environment for patients, families, and staff
Identify and minimize legal exposure, supporting the management and defense of legal claims as needed
Develop and implement loss control measures related to patient care concerns, including access to care and appropriate treatment delivery
Design and oversee proactive risk management programs; provide staff education and training on procedures, documentation, reporting, and follow-up in key risk areas
Serve as a subject matter expert in risk reduction, staying current on industry trends and best practices
Build and maintain strong relationships with internal and external stakeholders to promote open communication around risk and patient safety
Act as a primary point of contact for escalated patient concerns that may involve potential clinical claims; collaborate with the Patient Advocate to review and route concerns appropriately
Review and update the organization’s risk management plan and related policies on an annual basis
Provide guidance on bioethical issues through consultation, policy review, and education, ensuring alignment with patient rights and ethical standards
Promote and ensure compliance with all applicable regulations, including HIPAA
Evaluate and determine appropriate responses to risk events and patient care concerns, exercising sound judgment in complex and sensitive situations
Ensure follow-up on regulatory and insurance survey findings, implementing corrective actions to minimize risk and maintain compliance
Recommend and implement improvements to policies and procedures to reduce risk and prevent future occurrences
Participate in committees and task forces focused on quality improvement, patient safety, and risk reduction initiatives