CHIEF LEO OF FRAUD DIVISION

Arizona Department of Administration • Phoenix, AZ

8d • Onsite

About The Position

The Department of Insurance and Financial Institutions licenses, monitors, investigates, examines, and ensures the safety and soundness of regulated entities. The Department also helps resolve consumer complaints against financial-services and insurance entities; takes action in response to violations of law; encourages competition, innovation, and economic development; collects taxes and assessments that support state government operations; combats auto theft and insurance fraud through public awareness campaigns, and funding for law enforcement and dedicated prosecutors. Our mission is to help Arizonans receive the benefits and protections to which they are legally entitled by enforcing insurance and financial institution laws and by providing information and assistance and to combat vehicle theft.

This position will oversee statewide and, at times, national criminal investigations of a highly complex nature, working with a high degree of independence. The role reviews investigation plans, strategies, and priorities of subordinate special agent supervisors, and at times, those of special agents. The Assistant Director supervises sworn special agent supervisors and non-sworn administrative supervisors. The Assistant Director operates the Insurance Fraud Division as a small police agency with no "patrol" responsibilities, consisting of special agents and support staff. As a law enforcement agency, the assistant director is responsible for ensuring that AZPOST and ALEAP requirements are met and that security protocols are followed as mandated by DPS and the FBI. This includes responding to and participating in audits and certifications, and ensuring the unit meets performance goals.

Requirements

• Knowledge of business suite software, case management systems, accounting, law enforcement databases, and a willingness to learn new systems as technology changes
• Knowledge of civil and criminal law applicable in the State of Arizona (including but not limited to ARS Title 4,13, 20, 38, 44) and Arizona court procedures, rules, and traditions
• Knowledge and experience applying methods, techniques, procedures, and practices in criminal investigation, with knowledge specific to the investigation of white-collar crime, organized crime, or insurance fraud
• Knowledge of principles and practices of public administration, AZ political processes, project management, and supervision
• Knowledge of law enforcement organization, administration, and personnel management, supervision, and training
• Knowledge of Arizona Criminal Justice Information System policies, procedures, guidelines, and system
• Skill in communicating professionally and diplomatically, under difficult and even contentious circumstances
• Skill in applying methods and techniques of undercover law enforcement work and surveillance
• Skill in writing and proofreading management and law enforcement reports
• Skill with investigative procedures and laws
• Ability to coordinate investigation activities with other law enforcement and investigation agencies
• Ability to work effectively with others, including subordinates and department management
• Ability to effectively coordinate and supervise the activities of a team of investigators
• Ability to control behavior under unusually difficult and dangerous circumstances
• Ability to assist direct reports in accomplishing their goals as a state employee
• Ability to communicate clearly, both orally and in writing
• Ability to lead direct reports to complete the above tasks
• Ability to apply sound judgment
• Ability to work independently
• AZPOST Law Enforcement Certification.
• 10+ years of law enforcement leadership experience
• Employees who drive on state business are subject to driver license record checks, required to maintain acceptable driving records and complete any required driver training (see Arizona Administrative Code R2-10-207.11)
• Requires possession of and ability to retain a current, valid state-issued driver license appropriate to the assignment

Nice To Haves

• Bachelors Degree or higher in Law Enforcement, business, psychology, sociology or related subjects

Responsibilities

• Oversees Insurance Fraud Division, which conducts statewide and at times national criminal investigations of a highly complex nature, working with a high degree of independence; reviews investigation plans, strategies, priorities of subordinate special agent supervisors, and at times those of special agents. Prepares reports and statistical information about the performance of the Fraud Division
• The Assistant Director(AD), with subordinate supervisors, monitors the status of investigations from the initial insurance fraud referral through investigative assignments and strategies, including the possibility of undercover operations. The AD and agent supervisors review, analyze, and evaluate case materials and affidavits to obtain search and arrest warrants and to oversee their service
• The AD will help resolve legal or investigative problems presented by subordinates and render policy decisions. The AD monitors cases to their conclusion with a professional report and appropriate charges. In addition to special agents, the AD will oversee the work of civilian personnel
• Works in conjunction with local, state, and federal agencies to include the Arizona Department of Public Safety, the Federal Bureau of Investigation, the Office of the Attorney General, offices of county attorneys, other divisions of the DIFI, and law enforcement agencies in other states
• With the Agency and Fraud Division's mission in mind, the AD reviews and examines, the division's goals, objectives, budgets, policies, procedures, guidelines, priorities, forms and reports. The AD allocates and monitors investigative resources to maximize the effectiveness of the investigations, including division and employee performance
• Participates in meetings and task forces involving statewide and multi-state law enforcement officials, federal strike forces and law enforcement advisory groups
• Assists in crafting language to be used by the Legislative Liaison in support of the Fraud Division during testimony before the State Legislature, and assists in responding to legislative inquiries. Advocates for anti-fraud public policy before the insurance industry, press, and the public. Develops information resources for the public
• Oversees research and the compilation of statistical information regarding the Insurance Fraud Division
• Other duties as assigned as related to the position

Benefits

• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance
• Life insurance and long-term disability insurance
• Vacation plus 10 paid holidays per year
• Health and dental insurance
• Retirement plan
• Sick leave
• Paid Parental Leave program
• Positions in this classification participate in the Arizona State Retirement System (ASRS)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree