Chief IT Administrative Officer

State of Indiana•Indianapolis, IN

8d•$0 - $160,000•Onsite

About The Position

The Chief Administrative Officer (CAO) is a key member of the Indiana Office of Technology’s senior leadership team. Reporting directly to the State Chief Information Officer and IOT Agency Head, the CAO provides strategic, operational, and administrative leadership across multiple enterprise‑level functions. The CAO collaborates closely with fellow executives, including the Chief Technology Officer, Chief Operations Officer, Chief Information Security Officer, Chief Relationship and Delivery Officer, Chief Digital and Experience Officer, and Chief Geographic Information Officer. This role delivers essential oversight and strategic direction for core administrative operations, including finance, legal services, workforce development, communications, contract administration, and enterprise software and hardware licensing. The CAO ensures alignment with statewide technology priorities, adherence to state policies, and consistent delivery of high‑quality services to partner agencies.

Requirements

Master’s degree in business, public administration, law, or related discipline is preferred.
Experience in state government or large public‑sector organizations
Familiarity with statewide technology initiatives, IT governance, or enterprise operations
Experience in organizational development, strategic planning, and change management
Demonstrated ability to develop policies, interpret complex regulations, and lead cross‑functional teams
Experience with enterprise licensing negotiations, contract management, or vendor relations.
Ability to perform essential functions with or without reasonable accommodation.
At least 15+ years of experience applying the outlined knowledge, skills, and abilities in a similar role may be considered.

Nice To Haves

Strategic Leadership – Ability to set long‑term direction, define priorities, and align operational efforts with statewide objectives.
Financial and Organizational Acumen – Skilled in budget management, forecasting, resource planning, and organizational effectiveness.
Legal and Policy Insight – Ability to interpret laws, rules, and regulations and apply them to agency operations.
Communication and Public Relations – Skilled in crafting clear messaging and interacting effectively with media and external stakeholders.
Talent Development – Committed to building high‑performing teams, cultivating leadership, and supporting continuous staff development.
Collaboration and Partnership – Ability to work cooperatively with executives, public officials, external agencies, and statewide partners.
Accountability and Oversight – Strong ability to set controls, monitor performance, and manage outcomes across multiple operational areas.

Responsibilities

Review and evaluate organizational effectiveness, strategic goals, and planning processes; recommend improvements that enhance agency performance and statewide alignment.
Develop and coordinate agency plans, policies, and resource strategies; establishes mission, vision, goals, and expectations for programs and staff.
Provide accurate interpretation and guidance regarding applicable laws, rules, and policies to agency staff, partner agencies, and the public.
Supervise subordinate personnel, including hiring, workload determination, delegation of responsibilities, training, performance evaluation, and corrective or disciplinary actions.
Monitor IOT’s budget, including revenues, expenditures, charge-back rates, financial performance, and long‑term projections. Ensures fiscal practices align with state requirements.
Represent the agency in communications in partnership and alignment with the Governor’s Office with news media; responds to inquiries professionally to support transparency and public trust.
Coordinate with federal, state, and local officials on planning efforts and policy initiatives related to statewide technology operations.
Work in partnership with IOT COO on established internal controls and monitors and evaluates against standards and performance metrics to drive compliance, operational consistency, and accountability.
Lead recruitment, selection, onboarding, and staff training efforts to ensure role clarity, high performance, and ongoing professional development.
Set expectations, measures progress, provides feedback, and evaluates employee performance; ensure adherence to deadlines, quality standards, and established procedures.
Work with peer CXO’s in establishing succession plans to cultivate a culture of growth, development and internal promotability.

Benefits

Three (3) medical plan options (including RX coverage) as well as vision and dental plans
Wellness Rewards Program: Complete wellness activities to earn gift card rewards
Health savings account, which includes bi-weekly state contribution
Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
Two (2) fully-funded pension plan options
A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
Up to 15 hours of paid community service leave
Combined 180 hours of paid vacation, personal, and sick leave time off
12 paid holidays, 14 in election years
Education Reimbursement Program
Group life insurance
Referral Bonus program
Employee assistance program that allows for covered behavioral health visits
Qualified employer for the Public Service Loan Forgiveness Program
Free Parking for most positions
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