About The Position

The City of Waco is seeking a collaborative, forward-thinking, and approachable technology leader to serve as its next Chief Information Officer (CIO). This executive role is responsible for modernizing systems, strengthening cybersecurity, and building strong partnerships across the organization. The Information Technology Department provides enterprise-wide technology leadership, infrastructure management, cybersecurity oversight, GIS services, business application support, telecommunications, and customer support services for the City of Waco. The CIO will act as the City’s principal technology advisor, playing a critical role in preparing the organization for future growth and evolving technology demands. The position reports to the City Manager’s Office.

Requirements

  • Bachelor’s degree in Business or Public Administration, Computer Science, Information Technology, or a related field
  • Six years of current IT project management, network administration, and technical support experience; or an equivalent combination of education and experience
  • Valid Texas Driver’s License
  • Demonstrated ability to lead enterprise technology operations in a complex organization

Nice To Haves

  • Experience in municipal government or public sector technology leadership
  • Experience with ERP systems, enterprise software implementation, and systems integration
  • GIS experience and familiarity with public safety technologies
  • Microsoft, Cisco, Oracle, or other professional IT certifications upon hire
  • Advanced leadership, strategic planning, and organizational change management experience

Responsibilities

  • Lead strategic technology planning and modernization initiatives
  • Direct enterprise IT operations, cybersecurity, GIS, and applications management
  • Evaluate and optimize current systems, processes, and infrastructure
  • Support software implementation and organizational technology integration
  • Build collaborative relationships across departments while leading innovation efforts
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