Chief Information Officer, Home & Community Care Delivery (Care Transitions and HouseCalls)

UnitedHealth Group•Brentwood, TN

1d•Remote

About The Position

This role is a rare opportunity to lead technology at national scale in healthcare delivery. As the senior technology executive for Home & Community Care Delivery – Care Transitions and HouseCalls, you will own the platforms that power $5.5B+ in annual revenue and enable clinically critical care for millions of members. These platforms sit at the center of post acute care coordination, in home clinical delivery, and digital engagement—where technology directly impacts outcomes. You will step into a role with clear ownership, solid executive sponsorship, and an active transformation already underway. You will be responsible for simplifying complex systems, scaling AI into real workflows, and modernizing platforms while the business continues to grow. This role leads a global, multi layer engineering organization accountable for: Scaling platforms to meet continued growth Modernizing and consolidating fragmented systems Embedding AI into day to day clinician and operational workflows - all while systems remain live, compliant, and highly resilient Success in this role requires decisive executive leadership, enterprise influence, and solid delivery discipline—with the opportunity to leave a lasting imprint on how care is delivered at scale You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires within 30 minutes of an office in Minnesota or Washington, D.C., you'll be required to work a minimum of four days per week in-office.

Requirements

15+ years of experience in technology leadership, with a significant focus on data engineering, architecture, or large-scale data platforms
10+ years of experience leading and managing large, complex technology organizations, including strategic planning and budget management
7+ years of experience with cloud-native data architectures and ecosystems (e.g., AWS, Azure, Google Cloud)
Proven track record of driving large-scale digital transformations and implementing enterprise-level data integration solutions
Demonstrated experience in leading organizational change and successfully adopting emerging technologies at scale

Nice To Haves

Advanced degree (Master’s or Ph.D.) in Computer Science, Data Engineering, or a related technical field
Experience building and scaling the data foundations required for generative AI, large language models (LLMs), or advanced predictive modeling
Deep expertise in modern data practices, including DataOps, MLOps, and automated data quality frameworks
Solid executive presence with the ability to influence C-suite stakeholders and align technology strategy with broad business objectives

Responsibilities

Serve as the single accountable executive across Care Transitions and HouseCalls; own end to end technology strategy, execution, and outcomes aligned to sustained growth
Lead the shift from fragmented legacy systems to a unified, modern, AI enabled platform, modernizing while platforms remain live and scaling with the business
Establish AI as a default platform capability for Unified Post Acute Care (PAC UM)—moving from pilots to production grade, reusable AI services embedded in care coordination, utilization management, clinician enablement, and engineering productivity
Reduce redundancy, enforce cloud native, API first, composable architectures, and integrate acquired technologies without increasing complexity—unlocking interoperability and longitudinal insights
Lead and develop a global engineering organization, embedding platform engineering, DevSecOps, SRE, and AI assisted delivery to improve speed, quality, and reliability
Drive workforce and operating model transformation toward a sustainable onshore/offshore delivery mix (target 40%25 onshore / 60%25 offshore), balancing cost efficiency with quality, regulatory compliance, and care delivery requirements
Enforce standards and decision rights; lead cloud adoption with accountability for cost, performance, and reliability; provide transparent, executive level reporting on platform health, value, and transformation progress
Lead technology-enabled growth across Care Transitions and HouseCalls, including UnitedHealthcare and external client expansion, ensuring platforms scale to support new markets and revenue streams
Ensure all platforms meet HIPAA, PHI, and healthcare regulatory requirements; own compliance accountability while enabling rapid innovation and clinical enablement