Chief Information Officer

Unified Government of Athens-Clarke County•Athens, GA

2d•Hybrid

About The Position

The purpose of this job is to plan, direct, and manage the activities of the Athens-Clarke County Unified Government (ACCGov) Information Technology Department, which provides Information Technology (IT) services to ACCGov departments by ensuring equipment, systems, and networks operate effectively and efficiently. Duties and responsibilities include, but are not limited to, strategically defining government information needs, analyzing problems and implementing corrective action(s) designing information systems that address information needs, and providing day-to-day IT support to ACC departments, enhancing their abilities to deliver goods and services to the ACC citizens, facilitating data sharing amongst the organization and community, and performing additional tasks as assigned.

Requirements

Bachelor's degree in Management Information Systems, Business, or Computer Science.
Six years of related experience in management of personal computers, communications, networks, servers, or mid-range computers; or any equivalent combination of education, training, and experience that provides the requisite knowledge, skills, and abilities for this position.
Five years of supervisory experience required.
Must possess a valid driver's license.
Criminal fingerprint background check must indicate eligibility for access to sensitive public safety information such as GCIC records and other confidential departmental data which may reasonably be accessed during execution of CIS duties.
Knowledge of the principles, practices and procedures of the Information Technology Department.
Knowledge of IT governance frameworks and methodologies for evaluating, prioritizing, and allocating technology resources across a multi-department organization.
Knowledge of management, personnel, and financial practices, policies and procedures as necessary in the completion of daily responsibilities.
Knowledge of applicable state and federal cybersecurity frameworks, including NIST, CISA, and CJIS Security Policy requirements, and their application in a local government environment.
Knowledge of how to develop and administer operations and staff plans and objectives expediently and effectively.
Knowledge of all applicable laws, ordinances, policies, standards, and regulations pertaining to the specific duties and responsibilities of the job.
Knowledgeable and proficient with computers; stays abreast of computer-related technologies and computer industry trends.
Knowledge of multiple computer operating systems and networking and their administration, administration of software and hardware licensing, techniques of computerized information management, and relevant local, state and federal regulations.
Knowledge of enterprise contract structures, software licensing models, and service level agreement standards as applied to government technology procurement.
Ability to develop and administer policies, procedures, plans, and activities and to monitor performance of subordinates against measured established goals.
Ability to develop and implement long-term goals for the department to promote effectiveness and efficiency.
Ability to keep abreast of any changes in policy, methods, operations, technologies, budgetary and equipment needs, as they pertain to departmental operations and activities.
Ability to evaluate complex vendor proposals, negotiate contract terms, and hold vendors accountable to performance standards and deliverable timelines.
Ability to effectively communicate and interact with subordinates, management, elected officials, employees, vendors, members of the general public and all other groups.
Ability to anticipate emerging cybersecurity threats and adapt security plans, policies, and procedures proactively rather than reactively.
Ability to assemble information, make oral presentations, and produce written reports and documents in a concise, clear and effective manner.
Ability to use independent judgment and discretion in managing subordinates including the handling of emergency situations, determining and deciding upon procedures to be implemented, setting priorities, maintaining standards, and resolving problems.
Ability to comprehend, interpret, and apply regulations, procedures, and related information.
Ability to brief elected officials, senior leadership, and non-technical audiences on technology risks, capital investment needs, and strategic recommendations in a clear and accessible manner.
Ability to read, understand and interpret personnel and financial reports, automation system reports, and related materials.
Must be physically able to operate a variety of machinery and equipment including a computer, projector, engineer scale, architect scale and calculator.
Must be able to use body members to work, move or carry objects or materials.
Must be able to communicate via telephone.

Nice To Haves

CISSP - Certified Information Systems Security Professional preferred.

Responsibilities

Develops policies regarding network operations, network security, network device management and GIS applications for the Unified Government.
Plan and develop the rollout of Smart Cities (IOT) technology including leadership of the Broadband Connectivity Project in SPLOST 2020.
Designs and plans network expansions for Athens-Clarke County that will be used throughout the entire Government.
Evaluates new and existing hardware, software, and related technology; provides recommendations for future automation needs.
Aligns departmental cybersecurity practices with applicable state and federal frameworks, such as NIST and CISA standards.
Develops and implements updated Cybersecurity Plans as technology and threats change.
Directs the development of disaster recovery procedures for all IT systems government wide.
Directs the testing of all recovery procedures to determine their reliability in the event of a disaster.
Maintains backup systems for the recovery of information from technical and/or user error as well as system failures.
Directly responsible for development of the system security plans and testing of plans to ensure the safety of data contained within the systems.
Ensures compliance with Criminal Justice Information Services Security Policy requirements for all systems accessing sensitive public safety data.
Consults with other departments on automation plans, concerns, problems, or inquiries.
Plans, directs, and controls the strategic automation plan, requests for service, upgrades, computer programs and automation projects.
Develops reports for Athens-Clarke County management regarding automation strategy, trends, concerns, or recommendations.
Administers an IT governance framework for evaluating, prioritizing, and allocating technology resources across competing departmental needs.
Be an organizational leader, in collaboration with the Budget and Strategy Department, in facilitating the sharing of data across the organization to empower and enable all departments to utilize data for better decision making and provide more transparency through the open data portal.
Writes contracts, requests for information, and bid specifications for automation needs including both hardware and software.
Consults with vendors to evaluate software and hardware.
Monitors and guides automation project installations and progress; evaluates project progress.
Hires, supervises, evaluates, and develops assigned staff, handling all employee concerns, directing work assignments, counseling and disciplining employees when necessary, and completing employee performance appraisals.
Reviews employee time sheets, payroll, and incident reports to ensure accuracy, and provide follow-up action as needed.
Directs and reviews the daily operations of the Information Technology Department; supervises and delegates assignments; assists staff as needed with technical or other issues.
Develops strategic goals, objectives, and plans for the Information Technology Department, receiving guidance from the ACCGov Manager as appropriate.
Prepares and presents technology-related agenda items for Mayor and Commission consideration, including recommendations on policy, capital investment, and strategic initiatives.
Develops the Department's budget and monitors and approves all Department expenditures.
Negotiates, executes, and monitors technology contracts and service level agreements; ensures vendor performance accountability and licensing compliance across all enterprise software and hardware agreements.
Performs other related duties as required.