Chief Human Resources Officer

The Joint Chiropractic•Scottsdale, AZ

11d•$185,000 - $225,000•Hybrid

About The Position

The Joint Chiropractic is seeking a Vice President & Chief Human Resources Officer to translate business strategy into people solutions and foster a lean, high-trust, high-performance, values-driven culture. Reporting directly to the CEO, the CHRO serves as a strategic business partner to executive leadership and leads all aspects of Human Resources for the Company’s corporate team. The role covers talent strategy, organizational development, talent acquisition, total rewards, employee relations, HR operations, compliance, and learning and development. The CHRO will strengthen organizational capability, develop leaders, and ensure the Company has the talent, culture, and infrastructure to achieve its long-term objectives. The ideal candidate brings broad HR leadership experience, strong business acumen, and a passion for building organizations where people and performance thrive together. The role requires shaping strategy and driving execution, using data and insights to improve organizational effectiveness and deliver business results. The position follows a hybrid schedule, with an in-office presence at the Scottsdale, Arizona headquarters at least three days per week, Tuesday through Thursday.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent experience.
At least 10 years of progressive Human Resources leadership experience, including executive-level responsibility across multiple HR disciplines.
Broad HR generalist experience with demonstrated success in talent management, organizational development, employee relations, compensation and benefits, compliance, talent acquisition, and HR operations.
Proven experience leading organizational transformation, workforce planning, organizational design, and change management initiatives that improve business performance.
Strong business acumen and ability to align people strategies with organizational priorities and operational objectives.
Experience partnering with executive leadership to develop organizational capability, strengthen leadership effectiveness, and drive business results.
Demonstrated ability to use data, metrics, and analytics to inform decisions and measure organizational success.
Excellent communication, relationship-building, and influencing skills, with the ability to build credibility across all levels of the organization.
Comfort using technology and AI tools to improve HR work.
Ability to develop HR resources, tools, and best practices for franchise owners to choose to adopt, while understanding joint-employer considerations.

Nice To Haves

Advanced degree or SHRM-SCP/SPHR certification.
Franchisor experience, including understanding joint-employer considerations.
Multi-site consumer services or retail experience.
Public company experience.

Responsibilities

Partner with the CEO and Executive Leadership Team to develop and execute people strategies that support strategic priorities, operational goals, and long-term growth.
Provide executive leadership across HR, including talent acquisition, organizational development, performance management, total rewards, employee relations, compliance, HR operations, and learning and development.
Lead organizational design, workforce planning, succession planning, and change management initiatives, communicating change with clarity and care.
Build an inclusive, high-performance culture through performance management, leadership development, employee engagement, recognition, and retention strategies.
Coach and develop leaders at all levels to strengthen leadership capability, talent development, and team effectiveness.
Serve as a trusted, confidential coach and sounding board to the CEO and executive team on leadership effectiveness, team dynamics, and sensitive people matters.
Lead talent acquisition strategies to address workforce needs, attract top talent, and provide an exceptional candidate experience.
Oversee compensation, benefits, wellness, and recognition programs aligned with employee engagement, business objectives, and financial goals.
Use workforce analytics, organizational metrics, and employee insights to evaluate effectiveness, identify opportunities, and drive continuous improvement.
Lead practical and responsible adoption of AI and HR technology in partnership with IT, Legal, and Information Security.
Ensure HR operations are efficient, scalable, and compliant with applicable federal, state, and local employment laws, while maintaining governance and risk management practices.
Partner with Finance and executive leadership on workforce planning, budgeting, and human capital investments.
Support the Board of Directors and Compensation Committee with executive compensation planning, talent discussions, governance activities, and strategic human capital initiatives.
Develop optional HR resources, training, and tools that franchise owners may choose to use, while respecting their independent control over employment decisions.
Lead, mentor, and develop a high-performing HR team that works collaboratively across the organization and welcomes early escalation of problems.

Benefits

Medical, dental, and vision coverage.
401(k) with company match.
PTO accrual.
Complimentary Joint Membership.
Hybrid schedule and supportive work-life balance practices.
Company-sponsored events, including holiday parties and Bring Your Kid to Work Day.
On-site gym and fully stocked kitchen.
Coaching, training, and collaboration for career development.
Employee recognition initiatives, including the Action Hero Award.
Inclusive and supportive workplace culture.