Chief Human Resources Officer

Girl Scouts of Orange County•Irvine, CA

10h

About The Position

We are Girl Scouts of Orange County! We are nearly 15,000 girls and 9,000 volunteers and adult members who believe in the power of every girl to change the world. We are champions of girl ambition, fueled by our unstoppable drive to provide every girl, regardless of age, background, or ability , the life-changing benefits Girl Scouts provides her to dream big and do bigger. Girls need the connectivity and sisterhood that Girl Scouts provides for self-expression, discovery, community, and inclusion - now more than ever. And with programs in every OC zip code, we offer every girl fun and inspiring experiences to practice a lifetime of leadership, adventure, and success. Girl Scouts - building girls of courage, confidence, and character, who make the world a better place. Position Summary The Chief Human Resources Officer (CHRO) is a strategic leader responsible for setting and advancing the organization's people strategy in alignment with mission, values, and long-term priorities. This role provides executive oversight of human resources for both staff and volunteer populations, ensuring a cohesive, compliant, and mission-aligned approach to people, culture, and organizational effectiveness. The CHRO leads HR strategy, organizational development, learning and development, and volunteer HR governance. This role serves as a trusted advisor to the CEO and executive leadership team, driving initiatives that strengthen culture, leadership capability, and organizational performance.

Requirements

Bachelor's degree in Human Resources, Business Administration, or related field
8+ years of progressive HR leadership experience, including senior-level roles
Experience leading multi-functional HR teams, including operations and learning and development
Strong knowledge of Federal and CA employment law and HR best practices.
Demonstrated experience in compensation, benefits, L&D, employee relations, recruiting, organizational design, change management, and culture transformation
Willingness to support and embody the mission, values, and principles of the Girl Scout Movement.
Licensed and insured California driver; must pass background screening including driving history.
Strategic thinking with strong execution capability
Sound judgment and high integrity in complex situations
Ability to influence and partner effectively with senior leaders
Strong communication and interpersonal skills
Ability to balance mission, people, and operational needs
Data-informed decision making
Operates at both a strategic and hands-on level

Nice To Haves

Experience working in or alongside mission-driven or nonprofit organizations preferred

Responsibilities

Develop and execute a comprehensive people strategy aligned with organizational goals and mission delivery
Serve as a strategic advisor to the CEO and executive leadership team on organizational design, workforce planning, and culture
Lead change management efforts related to organizational restructuring, growth, and evolving service models
Establish and monitor key people metrics to inform decision-making and drive accountability
Provide executive oversight of HR operations, ensuring alignment with organizational priorities, policies, and compliance requirements
Oversee escalation and resolution of high-risk employee relations and HR operational issues
Serve as executive approver for payroll processing prior to submission
Lead HR compliance strategy and ensure adherence to federal, state, and local employment laws
Ensure governance of key HR processes including payroll, benefits, HRIS, and leave programs
Oversee organizational change, workforce planning, and restructuring initiatives in partnership with executive leadership
Oversee volunteer HR operations, ensuring alignment between staff and volunteer experience, policies, and practices
Partner with program and field leadership to strengthen volunteer engagement, support, and retention
Ensure scalable systems and processes to support a large and diverse volunteer population
With the L&D Director, design and implement programs that support manager effectiveness, team performance, and leadership pipelines
Foster a culture of continuous learning, feedback, and development across staff and volunteers
Champion a healthy, inclusive, and mission-driven culture aligned with Girl Scout values
Lead employee engagement strategies, including surveys, action planning, and retention initiatives
Partner with leadership to strengthen communication, alignment, and accountability across the organization
Lead, develop, and mentor a team including HR Operations, Volunteer HR, and Learning & Development
Build a high-performing HR function with clear priorities, accountability, and strong service orientation
Ensure effective collaboration across departments and with external partners