Chief Human Resources Officer

Firstrust Bank•Conshohocken, PA

1d•Hybrid

About The Position

The Chief Human Resources Officer (CHRO) serves as a strategic partner to the CEO, Executive Chairman, and Board of Directors, and is a key member of the executive management team. This role champions and stewards a relationship driven, community focused culture that differentiates the Bank and its subsidiaries in the markets it serves. The CHRO develops and executes an integrated Talent Strategy aligned with the Bank’s strategic Vision and reflecting its established values and long-term perspective inherent in its private ownership structure. This role ensures the Bank is equipped with the leadership pipeline, organizational structure, and culture necessary to sustain long-term performance and strong risk management. The CHRO oversees all human capital disciplines, including talent acquisition, learning and development, organizational and performance management, career development, employee relations, total rewards (compensation, benefits, and payroll), HR technology, employee engagement, and succession planning.

Requirements

Bachelor’s degree, and 20+ years’ experience, 10 years in a lead HR role.
Experience in a regulated industry; Financial Services or Banking strongly preferred.
Private company or closely held organization experience is a strong plus.
Extensive experience with multiple human resource disciplines, including Workforce Planning, Talent Acquisition, Total Rewards including Compensation, Benefits and Payroll, Performance Management, Learning & Development, Employee Relations, Organizational Development including leadership development, organizational design, and culture, Succession Planning, HR Technology and Systems, and Employee Engagement.
Exceptional coaching and team development skills.
Thorough knowledge of state and federal employment laws and regulations.
Proficient with MS Office (Word, Excel, PowerPoint, Outlook) and HRIS, LMS, and Performance Management systems.

Nice To Haves

Certifications such as SHRM-CP, SPHR, and CEBS are a strong plus.

Responsibilities

Serve as a strategic advisor to the CEO and executive leadership team regarding key organizational priorities and management challenges.
Partner closely with the Executive Chairman and CEO on executive succession planning and build leadership bench strength deeper into the organizational structure.
Lead a Talent Planning cadence that aligns and activates the connected disciplines across the Talent Strategy, including: Workforce Planning, Talent Acquisition, Total Rewards (compensation, benefits, and payroll), Performance Management (goal setting and reviews), Learning & Development (training and career progression), Employee Relations, Organizational Development (leadership development and culture), Succession Planning, HR Technology and Systems, and Employee Engagement.
Develop and implement enterprise-wide strategies for each HR discipline that align with business goals, enhance the employee experience, drive operational efficiency and ensure cost-effective delivery of programs.
Oversee human capital-related risk management, ensuring compliance with applicable banking regulations and employment law, and in alignment with the Bank’s risk appetite and risk management practices.
Provide overall leadership, guidance, and coaching to the HR team by setting the direction, aligning resources, and motivating the team to reach their full potential.
Ensure employee relations practices are fair, consistent, and aligned with the Bank’s values.
Responsible for financial reporting and budgeting on compensation, benefits expense, recruiting, analysis of trends, and solutions for prudent cost management.
Direct Long Term Incentive Plan (LTIP) including plan document management, responding to questions from participants, review of accrual and payment tracking.
Create and manage HR budget including team compensation and bonus, professional development expense, and all vendor expenses.
Deliver monthly reporting to executive team on HR metrics and status of projects and initiatives.
Work with 401(k) advisor and recordkeeper on content of semi-annual 401(k) committee meetings, and strategy, education, and compliance for retirement benefits.
Stay current with human resource program advances, technology, laws, regulations, and leadership and management techniques.
Develop strong partnerships with and manage all HR vendors.
Assists in the development of new business for Firstrust. Is alert to expressed customer/prospect needs to suggest appropriate services. Directs customers to appropriate person to establish business relationships.
Other duties as assigned.