Chief Growth Officer (CGO)

LMSI, LLC dba Lighthouse Lab Services • Charlotte, NC

1d

About The Position

Lighthouse Lab Services is seeking a Chief Growth Officer to build and lead an integrated enterprise growth engine that protects current revenue while creating repeatable, profitable organic growth across its services, markets, and strategic adjacencies. The CGO is accountable for sales performance as well as market strategy, commercial architecture, strategic accounts, pricing, retention, marketing effectiveness, partnerships, growth analytics, and commercialization of new capabilities. This executive will help evolve the company’s commercial activities into a disciplined growth system capable of supporting $200M+ in revenue.

The CGO will translate corporate strategy into growth priorities and own the commercial operating framework, including CRM discipline, pipeline management, forecasting, analytics, and performance metrics. The role will drive cross-selling and bundled solutions, establish executive-level account ownership and retention practices, partner with Finance and Operations on pricing and deal governance, and make Marketing a measurable growth capability. The CGO will also develop strategic partnerships, assess and strengthen the commercial organization, support M&A diligence and integration, and balance growth with delivery capacity, cash generation, margins, compliance, and long-term enterprise value. The position is based in Charlotte, North Carolina (preferred), is full-time, and reports to the Chief Executive Officer.

Requirements

• Track record of collaborative, people-centered leadership, including building strong teams, developing leaders, fostering cross-functional collaboration, and creating an environment where team members feel valued, supported, and accountable.
• Experience as a commercial growth leader in healthcare, diagnostics, laboratory services, or complex B2B services; multi-service organization experience is preferred.
• Demonstrated success driving organic growth, pricing discipline, strategic account development, customer retention, and sales-force effectiveness.
• Strong business and financial acumen, with the ability to balance revenue, profitability, margins, and long-term value creation in growth plans.
• Experience scaling a multi-service company, developing new revenue streams, and supporting acquisition diligence and integration.
• Ability to lead through growth and change, establish clear roles and expectations, develop talent, and build processes and capabilities for sustained performance.
• Hands-on, data-driven approach combining strategic thinking with practical execution, informed decision-making, and measurable results.
• Strong communication and relationship-building skills, with the ability to influence across the organization and build trusted relationships with customers, partners, executive leadership, and the Board.
• Experience in a private equity-backed environment and understanding of growth expectations, operating discipline, and value creation.

Nice To Haves

• Experience within a multi-service organization.
• Experience in healthcare, diagnostics, laboratory services, or complex B2B services.
• Experience in a private equity-backed environment.

Responsibilities

• Translate corporate strategy into growth priorities for target markets, customer segments, services, geographies, channels, new offerings, partnerships, and build/buy/partner decisions.
• Own the commercial operating framework, including CRM discipline, pipeline structure, opportunity qualification, sales processes, forecasting, funnel analytics, win/loss analysis, deal reviews, territory and account rules, and performance metrics.
• Deliver sustainable growth across existing services and develop new opportunities, including cross-selling and bundled solutions.
• Establish executive-level account ownership, customer health scoring, renewal discipline, account expansion plans, and early-warning mechanisms for at-risk revenue.
• Partner with Finance and Operations on pricing, margins, cost to serve, contract terms, implementation requirements, and customer economics; establish deal governance and criteria for declining deals.
• Position Marketing as a measurable growth capability across segmentation, demand generation, thought leadership, digital strategy, events, content, lead management, and sales enablement.
• Develop strategic partnerships with health systems, laboratories, manufacturers, pharmaceutical and biotechnology companies, technology vendors, and other ecosystem participants.
• Assess and redesign the commercial organization as needed; strengthen leadership and sales capabilities and establish clear roles and accountability.
• Support market and commercial due diligence, evaluate revenue durability and synergies, and lead post-acquisition commercial integration and cross-selling acceleration.
• Operate as an enterprise executive, balancing growth with delivery capacity, cash generation, margins, compliance, and long-term enterprise value.
• Establish an approved enterprise growth strategy and segmentation, clarify commercial organization and account ownership, and implement reliable CRM, pipeline, and forecast cadence.
• Put strategic-account, retention, pricing, and deal-governance systems in place; align sales compensation to profitable growth.
• Establish Marketing funnel measurement and attribution, launch priority growth engines, and create a commercial M&A integration playbook.

Benefits

• Competitive executive base salary and performance-based annual incentive, with compensation reflecting experience, role scope, and market requirements.
• Medical, dental, and vision benefits.
• 401(k) with company match.
• Paid time off.
• Paid holidays.
• Volunteer time off.
• Other company-sponsored benefits in accordance with applicable policies and benefit plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed