Chief Financial Officer, Citizens for Citizens

Eos Transitions•Fall River, MA

21d•Onsite

About The Position

Citizens for Citizens, Inc. (CFC), a nonprofit Community Action Agency serving southeastern Massachusetts, seeks a Chief Financial Officer to lead its financial operations. CFC serves more than 30,000 people annually through a broad range of programs and has an approximately $40 million operating budget, roughly 300 employees, and an extensive volunteer network. The CFO reports directly to the Executive Director and works closely with organizational leaders and the board’s Finance Committee. The CFO will oversee financial operations and help sustain effective financial processes while building strong working relationships with the incoming Executive Director, CFC leaders, staff, and program directors. The role includes supporting a collaborative, mission-driven culture, developing the finance team, learning the financial needs of CFC’s programs, and assessing opportunities to improve efficiency through technology and electronic processes. This is a full-time, salaried, exempt position with a starting salary range of $150,000 to $170,000, commensurate with experience and qualifications. The role is on-site in Fall River, Massachusetts, five days per week. CFC offers a comprehensive benefits package. The position reports directly to the Executive Director.

Requirements

At least seven years of senior leadership experience or equivalent experience.
Bachelor’s degree in accounting or a related financial field.
Deep understanding of accounting, financial management, budgeting, and financial reporting.
Familiarity with nonprofit financial regulations, including Uniform Guidance, UFR reporting, and government grant compliance requirements.
Ability to establish and sustain efficient and effective financial policies and procedures.
Demonstrated ability to manage audits, maintain strong financial controls, and ensure accurate, timely reporting.
Strong organizational, management, and senior leadership skills, with the ability to contribute to an executive leadership team.
Ability to build productive relationships with program directors and understand programs’ distinct financial and regulatory requirements.
Ability to manage competing priorities while maintaining financial oversight and supporting program effectiveness.
Strong communication and interpersonal skills, including the ability to explain financial matters clearly to diverse audiences.
Ability to balance fiscal discipline with empathy, flexibility, and practical problem-solving.
Must submit a resume and cover letter in PDF format describing how qualifications and experience match CFC’s needs and mission.
Finalists must undergo a background check and credit check.

Nice To Haves

Experience at a Community Action Agency or related nonprofit is preferred.
CPA, CMA, or MBA would be ideal.
Knowledge of, passion for, or experience working with the diverse communities served by CFC.
Genuine compassion for the individuals and families served by CFC and appreciation for its mission.
Leadership style aligned with a family-oriented, collegial, and supportive culture; approachable, collaborative, flexible, patient, and willing to support colleagues.

Responsibilities

Serve as a thought partner to the Executive Director and the board’s Finance Committee, bringing fiscal considerations to organizational decision-making.
Participate in senior leadership team meetings and strategic activities and initiatives.
Serve as liaison to the board’s Finance Committee, providing financial reports and fiscal and operational insight.
Oversee the Controller and other finance team members and establish and implement policies and procedures for financial management.
Maintain a comprehensive fund accounting and recordkeeping system, appropriate controls, GAAP compliance, uniform financial reporting, and compliance with applicable state and federal requirements for CFC programs and funding sources.
Maintain financial procedures and internal controls, identify opportunities to improve financial operations, recordkeeping, and reporting, and help maximize revenue from funding sources.
Lead the external audit process, serve as the primary contact for independent auditors, and ensure accurate financial statements, including Form 990.
Manage and supervise the financial aspects of the human resources function, including payroll processing.
Oversee the annual budget process and periodic forecasts.
Provide monthly financial reporting against budget to the Executive Director, program directors, and board.
Support program directors in developing, tracking, and reporting key performance indicators and trends.
Work with programs to provide accurate, timely reports to funding sources and maximize revenue.
Manage, review, and mentor the six-member finance team and provide professional development opportunities.
Meet regularly with direct reports to set and monitor goals and conduct annual formal performance reviews.
Build a trusting, respectful finance team that proactively supports program staff.
Represent CFC to external financial partners, including banks, insurance companies, and benefit companies.
Support administration in procuring appropriate health, workers’ compensation, property, and liability insurance coverage.
Maintain continuity in financial operations and existing processes while developing a collaborative relationship with the new Executive Director and other CFC leaders.
Build trust with staff, provide effective people management, and invest in staff development and training.
Communicate proactively with program directors and staff, understand CFC’s diverse programs, and visit program sites to learn about their operations and financial needs.
Evaluate technology opportunities to improve efficiency, including potential accounting software replacement and increased electronic processing of timesheets, reimbursements, and other administrative functions.