Chief Executive Officer

Appalachian Regional Healthcare•Lexington, KY

18h

About The Position

The Chief Executive Officer (CEO) is responsible and accountable for directing all functions and activities within the appointed hospital and its respective business units, focusing on patient safety and quality, service, and financial performance. This includes developing and improving a safe, cost-effective clinical culture that produces predictable patient outcomes, a service culture that supports and engages employees, medical staff, patients, and the community, and a cost-effective operating culture that achieves established objectives. The CEO must conduct themselves in accordance with ARH’s behavioral standards and execute duties beyond those explicitly listed. The role involves strategic planning, ensuring adherence to regulatory standards, fostering employee and medical staff engagement, developing leadership, managing financial effectiveness, maintaining market relevance, and acting as a corporate and community representative. The CEO is also a member of the Region’s executive team, promoting collaboration and system-wide improvements.

Requirements

Graduate of an accredited college or university with a bachelor’s degree in Health Administration, Business Administration or other relevant field of study.
Master’s degree in Hospital Administration, Business Administration, or other relevant field of study.
Ability to inspire and lead others, the humility to listen to and follow others, and the knowledge and discipline to know when to do which.
Ability to adapt to and manage change in a timely and effective way.
Ability to manage and mitigate conflict, including situations where CEO is a party to said conflict.
Courage to challenge established norms (policies, procedures, practices, directives, etc.) in an appropriate and impactful way.
Humility to accept and embrace regional- or system-level strategies and endeavors which may from time to time be uncomfortable.
Courage to ask for resources or help when necessary to accomplish established objectives or other expectations.
Ability to think strategically to find novel solutions to complex problems.
Energy, focus and aptitude necessary to effectively fulfil the duties of the role.
Ability to surround a problem with the right people to affect a timely and effective solution.
Ability to manage difficulty, chaos and crisis in a measured and effective manner, relying on data and counsel where able.
Courage to transparently share best practices and lessons learned across the region and system.
Ability to remain abreast of changes in the local market, the profession, and the industry.
Possess an action-oriented disposition, relying on data and counsel where possible.

Nice To Haves

Minimum of five (5) years of experience in relevant hospital leadership roles is preferred.
If to a Critical Access Hospital, prior service as Assistant Administrator, CNO or other substantive hospital leadership role.
If to an IPPS hospital, prior service as COO of an IPPS hospital, CEO of a Critical Access Hospital, CNO of an IPPS hospital, or other substantive hospital leadership role.

Responsibilities

Directing all functions and activities within the appointed hospital and its respective business units along each domain of the “Triple Aim” (patient safety and quality, service, and financial performance).
Developing, nurturing and improving a safe and cost-effective clinical culture that produces predictable patient outcomes.
Developing, nurturing and improving a service culture that supports and engages employees, medical staff, patients and the community.
Developing, nurturing and improving a cost-effective operating culture that achieves established objectives.
Developing and implementing impactful strategies and plans to achieve established performance objectives along each domain of the Triple Aim.
Developing and sustainably improving a clinical culture within the appointed hospital that is safe, efficient, and consistently produces expected patient outcomes in a cost-effective way.
Assuring adherence to all relevant standards of applicable accrediting and regulatory bodies (e.g. JC, DNV, CMS, OIG, etc.) and ensuring the appointed hospital’s readiness for accreditation surveys at all times.
Sustainably improving the engagement, loyalty, and recruitment and retention of employees, medical staff and patients of the appointed hospital.
Establishing a leadership development and succession strategy for the appointed facility to ensure a culture that continually advances the leadership potential of its employees.
Reviewing and analyzing the health systems medical staff requirements and working with appropriate corporate representatives to develop plans to address areas of need.
Developing, nurturing and maintaining meaningful relationships with members of the medical staff and other providers, both independent and employed.
Developing and implementing impactful strategies that consistently produce exceptional patient experiences, and thus patient loyalty.
Developing and sustainably improving an operating culture that conducts its daily activities in an efficient and cost-effective manner, and in which achieves established financial performance objectives.
Developing and implementing impactful strategies and plans to sustainably improve the appointed hospital’s role and relevance within the communities it serves.
Being a good corporate citizen, working effectively within ARH’s matrixed reporting environment and with regional and system-level resources, and embracing ARH’s commitment to optimizing the value of its “system-ness”.
Acting as ARH’s appointed representative within the community served, participating actively in the community, and developing and maintaining a constructive relationship with other medical providers, community leaders, elected officials, and other stakeholders.
Facilitating or otherwise being engaged in many other endeavors across the region and system on a regular basis, facilitating collaborative working relationships across the region and system, and continually searching for meaningful ways to improve upon the status quo by streamlining workflows, integrating novel practices, transparently sharing best practices and lessons learned, and sharing of resources and people across the region and system.
Demonstrating daily commitment to optimizing the value of ARH’s “system-ness” through behaviors, actions, and execution of day-to-day duties.
Adhering to any changes in policies, procedures, practices, and standards, and being responsible and accountable for any changes in responsibilities, duties, and reporting relationships.