Chief Engineer

Northwood Investors • Charlotte, NC

2d

About The Position

Performs general maintenance work throughout the hotel and grounds to ensure maintenance quality and safety standards are met. Completes work orders and preventative maintenance assignments. Responds promptly and courteously to guest requests and follows up to ensure satisfaction. Maintains a professional appearance and dress. May be assigned other duties by management.

The role requires a flexible schedule that may include days, afternoons, nights, weekends, and holidays as needed, and overtime as needed. Work takes place inside and outside in a fast-paced, stressful environment, with exposure to fumes, airborne particles, moving mechanical parts, noise, and vibration.

Requirements

• High school diploma or equivalent.
• Basic knowledge of painting, drywall, and plumbing.
• Ability to use basic hand and power tools.
• Excellent organizational and time-management skills.
• Excellent verbal and written communication skills.
• Customer service skills.
• Ability to work days and afternoons, as well as some weekends and holidays.
• Ability to work overtime as needed.
• Ability to talk, hear, see, stand, walk, bend, kneel, stoop, crouch, crawl, climb, reach, and perform repetitive motions.
• Ability to push, pull, lift, carry, or otherwise move up to 50 lbs.

Nice To Haves

• Two years of relevant building maintenance or related experience preferred.
• Certified Pool Operator (CPO) license preferred.
• HVAC certification preferred.

Responsibilities

• Perform scheduled preventative maintenance and upkeep inside and outside the hotel.
• Report completed work daily to a supervisor.
• Complete minor maintenance and repairs, including replacing ceiling tiles and light bulbs, patching walls, and replacing air filters and belts.
• Inspect electrical systems, including air-conditioning controls, television sets, and lighting systems, and make minor repairs.
• Inspect and make minor repairs to plumbing systems and fixtures, including pipelines, toilets, sinks, and kitchen and laundry equipment.
• Refurbish guest-room furniture and fixtures, including cabinets, tables, chairs, doors, windows, and counters.
• Paint and finish furniture and fixtures as needed.
• Respond quickly and in a friendly manner to guest requests, and follow up to ensure guest satisfaction.
• Maintain a professional image through appearance and dress.
• Perform other duties as assigned by management.

Benefits

• 401(k) after 90 days, fully vested, with company match up to 3%.
• Marriott hotel discounts worldwide.
• Northwood Hospitality discounts.
• Discounts at the Gallery Restaurant and Spa.
• Health insurance, including vision, dental, and medical coverage.
• Referral bonus program.
• Generous PTO policy.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED