Chief Commercial Officer

CentivoBuffalo, NY
12d

About The Position

We exist for workers and their employers -- who are the backbone of our economy. That is where Centivo comes in -- our mission is to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Centivo is seeking a visionary and execution-oriented Chief Commercial Officer (CCO) to own and drive the full commercial engine of the company. As a key member of the senior leadership team the CCO will be accountable for the entire revenue lifecycle: new business acquisition across all market segments, existing client retention and growth, client implementation, and revenue operations, inclusive of all channels This is a rare opportunity for a commercial leader who thrives at the intersection of strategy and execution — someone who can craft a bold go-to-market vision, build and develop high-performing teams, and relentlessly drive the operational discipline required to scale a mission-driven self-funded health plan. The CCO will be instrumental in positioning Centivo for the next phase of growth.

Requirements

  • Bachelor’s degree required; advanced degree (MBA or equivalent) preferred
  • 12+ years of commercial leadership experience in health benefits, health plans, health technology, or a closely adjacent industry (TPA, PBM, benefits administration)
  • 7+ years in a senior executive role with ownership of multiple commercial functions — ideally including sales, client success, and at least one of: rev ops, implementation, or issue resolution
  • Demonstrated success scaling a commercial organization through a hyperscale or high-growth phase — from early traction through sustained, repeatable growth
  • Deep expertise in the self-funded employer market, including broker/consultant distribution dynamics, RFP processes, and the operational realities of plan administration
  • Ability to collaborate with technical functions such as actuarial and clinical as well as operational support functions such as claims and member services
  • Experience leading both national/strategic accounts and middle market sales motions simultaneously, with an understanding of how to build differentiated approaches for each segment
  • Proven track record of building and developing exceptional teams — attracting, developing, and retaining high-caliber talent at all levels
  • Strong fluency in revenue analytics, pipeline management, CRM disciplines, and commercial forecasting
  • Exceptional ability to build trust and productive relationships with employer clients, broker partners, and internal cross-functional stakeholders

Nice To Haves

  • Experience at a venture-backed or growth-stage health plan or health tech company in a commercial leadership role
  • Familiarity with ACO-based or primary care-centric care delivery models
  • Track record of building or transforming a revenue operations function

Responsibilities

  • Commercial Strategy & Revenue Growth
  • New Sales — National Accounts & Middle Market
  • Client Success — Retention & Growth
  • Revenue Operations
  • Client Implementation
  • Leadership & Organizational Development
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