Chief Brand Officer

Multi-State Lottery Assocation • Johnston, IA

1d • Hybrid

About The Position

The Chief Brand Officer is responsible for managing and strengthening brand identity and ensuring consistent messaging across all platforms. This role develops and executes brand strategies, manages campaigns, and monitors consumer perception to enhance market position and customer loyalty.
As Chief Brand Officer, you will shape and elevate MUSL products, including Powerball, while working collaboratively with multiple jurisdictional lotteries and industry stakeholders. You will be responsible for driving participation and growth through campaigns and innovation – while also ensuring Powerball's identity, trust, and reputation remain consistent, inspiring, and future-ready across all markets.

Requirements

• Bachelor's degree in Marketing, Communications, or related field.
• 7+ years of progressive experience in brand leadership and/or marketing.
• Strong understanding of brand positioning, creative development, and consumer behavior.
• Deep understanding of digital marketing, media buying, analytics, and CRM platforms.
• Exceptional leadership, cross-functional collaboration, and communication skills.
• Proficiency with marketing technologies such as Adobe Creative Suite, Google Analytics, and marketing automation platforms.
• In-depth understanding of audience segmentation, personalization, and digital targeting.
• Ability to balance innovation with regulatory and reputational risk.

Nice To Haves

• Familiarity with government or multi-agency environments is a plus.

Responsibilities

• Develop and manage national brand strategies, positioning, and messaging to support business objectives.
• Plan and execute creative brand campaigns that align with MUSL's mission, across digital, print, and social channels.
• Manage brand consistency across multiple jurisdictions and communications channels.
• Track campaign performance and recommend adjustments for continuous improvement.
• Monitor brand performance, consumer insights, and competitive trends.
• Support product launches and promotional efforts with targeted branding strategies.
• Champion cultural relevance and innovation while protecting brand identity and values.
• Contribute to digital transformation strategies to enhance user experience across mobile, web and social channels.
• Implement personalized marketing strategies using data and automation tools.
• Evaluate new technologies and digital platforms to improve player engagement and operational efficiency.
• Promote responsible play and compliance messaging in all marketing and branding.
• Ensure ethical, transparent communication aligned with public trust and regulatory requirements.
• Work with legal, PR, and compliance teams to proactively manage reputation and brand risk.
• Collaborate with jurisdictional lotteries, MUSL, regulatory bodies, and vendors to align messaging and strategy.
• Partner with internal teams and external agencies to deliver creative, effective brand initiatives.
• Act as a key liaison between executive leadership, member lotteries and external stakeholders.

Benefits

• Excellent Health, Dental, and Vision Insurance
• Company paid Life Insurance, Short-Term and Long-Term Disability Insurance
• Employee Assistance Program
• Competitive Paid Time Off plan
• Generous retirement contribution (9.25%) with immediate vesting and no match required
• Company paid professional development
• Flexible schedule and an emphasis on work-life balance
• Challenging work with the ability to make a difference

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Number of Employees: 1-10 employees