Chef d'équipe (3ieme cle) - Pointe Claire Chef d'équipe (3ieme cle) - Pointe Claire

Nestle Operational Services Worldwide SA • Pointe-Claire, QC

1d • $22 • Onsite

About The Position

We are looking for a Full Time Team Leader to join our team! This position is an existing vacancy. This role will be responsible for acting as an ambassador of the Nespresso brand while ensuring operational excellence as well as above and beyond customer experience. Additionally, you will play a vital role in driving sales and achieving our sales targets.

Requirements

• Bilingualism in English and French is required for this position. The role involves daily interactions with a bilingual clientele, requiring proficiency in English to provide high-quality service and meet the communication needs of our customers.
• Passionate about coffee, sustainability, and eager to expand your knowledge of Nespresso coffees.
• 2-3 years’ experience driving sales and leading a team in a high-volume retail environment
• Proficiency in Microsoft Office and inventory software
• Demonstrated excellence in understanding and driving KPIs
• Effective time management and analytical skills
• Ability to stand for an entire workday and repeatedly lift up to 23 kilograms.

Responsibilities

• Debriefing team on key objectives and deliverables
• Analyzing KPI reports and coaching team to successfully hit metrics
• Ensuring effective communication with team and store management
• Creating positive brand experience for all stakeholders
• Balancing time between administrative and customer service tasks

Benefits

• Competitive wage 21.75$/Hour + quarterly bonus
• Comprehensive total rewards benefits package including health and dental benefits that start on day one (including massage, pension plan with employer’s contribution, mental health coverage and Health Spending Account)
• Lifestyle spending Account
• Free coffee machine & monthly Nespresso credit
• Exclusive employee discounts
• Excellent training and development programs
• Growth opportunities
• Free unlimited coffee during working shifts
• Pension plan with competitive employer contributions

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed