Chef d'équipe - Starcité Montréal

Cineplex•Montreal, QC

5d•Onsite

About The Position

City: Montreal What you will do: Cast Leader Cineplex’s Cast Leaders are an integral part of the team who provide an exceptional experience to each and every guest. The Cast Leader’s primary responsibilities are to maintain a motivational and positive work environment while working alongside their peers to ensure all standards, policies and procedures are followed. If you thrive in an energetic, fast-paced and social atmosphere, this may be the opportunity for you! In this role, your responsibilities include (but are not limited to): Assist the management team in directing and coordinating Cast activities to consistently exceed Guest expectations Facilitate all in-house training, be dedicated to consistent training efforts, and provide feedback to management about Cast performance

Requirements

Minimum of 6 months tenure with no active discipline
Cross-trained in all building offerings: core concession, floor, RBOs, box office
Demonstrated leadership skills and the ability to encourage others to perform at a high level
Consistently deliver the highest quality of guest service and have the ability to lead those behaviors in others
Must be available to work at times that are critical to the needs of the business
Complete a certification process designed to evaluate Cineplex job knowledge and presentation skills

Responsibilities

Assist the management team in directing and coordinating Cast activities to consistently exceed Guest expectations
Facilitate all in-house training, be dedicated to consistent training efforts, and provide feedback to management about Cast performance