Cheese Associate
About The Position
The Cheese Associate provides front-line customer service in the Specialty Cheese Department by preparing specialty cheese items for sale and customer requests. The associate weighs, wraps, labels, and displays cheese selections while maintaining courteous customer service, product knowledge, food safety, and department standards. The role also involves keeping the work area and equipment clean and ready for use, ensuring accurate product labeling and pricing, and supporting company policies and continuous quality improvement. Additional responsibilities may be assigned as needed.
Requirements
- High school diploma or GED preferred.
- Previous grocery experience preferred.
- Good verbal communication skills and the ability to interact politely and effectively with customers.
- Good customer service and organizational skills; detail-oriented.
- Basic reading, writing, and arithmetic skills required.
- Food Safety Certification preferred.
- Ability to lift and/or move up to 30 pounds frequently and up to 50 pounds occasionally.
- Ability to stand and walk for extended periods and bend, stoop, twist, and turn frequently.
Nice To Haves
- High school diploma or GED.
- Previous grocery experience.
- Food Safety Certification.
Responsibilities
- Assist customers with inquiries and requests.
- Fill customer special orders by obtaining and preparing items from other departments as requested.
- Write orders, prepare Specialty Cheese items, and describe product availability as needed.
- Wrap, weigh, label, and display food items.
- Stock display cases and rotate merchandise as requested.
- Operate machinery in accordance with department production and safety standards, as needed.
- Clean, sanitize, and reset work areas, including shelves, bins, tables, coolers, equipment, and utensils, in compliance with health code standards.
- Inspect and reassemble equipment for use and perform routine maintenance as assigned.
- Follow safe food handling practices and local health department standards.
- Maintain a high level of product knowledge and product preparation.
- Demonstrate excellent customer service standards and work toward continuous quality improvement.
- Ensure accurate pricing by placing the corresponding price and ingredient labels on each package.
- Uphold, support, and promote company policies and procedures.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
