Cheese Associate

Sendik's Food Market•Whitefish Bay, WI

About The Position

The Cheese Associate delivers best-in-class customer service to guests in the Cheese Department and prepares, packages, and prices cheese and other department products. The role also supports cheese demonstrations and educational programs, product stocking and rotation, cleaning, and other department duties. The associate works under the general supervision of the Cheese Manager and helps maintain a clean, safe, and well-stocked department.

Requirements

Must be at least 16 years old because the role requires operating cheese equipment.
Eagerness to interact with customers.
Strong sense of teamwork and ability to anticipate team needs.
Ability to work efficiently in a fast-paced environment.
Ability to take initiative and make independent decisions about department needs and priorities under general supervision.
Excellent time-management, prioritization, and organizational skills.
Ability to stand, walk, lift, bend, and push or pull for extended periods.
Ability to lift up to 50 pounds.

Responsibilities

Serve customers in the Cheese Department by greeting, engaging, delighting, and thanking each guest in keeping with Sendik’s culture.
Answer customer questions and make recommendations.
Help customers explore the cheese selection through sampling and educational programs.
Prepare, package, and price cheese and other products for the department.
Participate in active and passive cheese demonstrations.
Maintain back stock by rotating and dating products and cleaning.
Stock, rotate, and face products in the cheese case.
Assist with training and mentoring new Cheese Department associates.
Operate, maintain, and clean equipment, including knives, scales, and wrappers.
Maintain the sanitation log.
Maintain a clean and safe work environment by following safety and sanitation procedures.
Assist with other Cheese Department duties as needed.