Cheese Associate
About The Position
The Cheese Associate provides front-line customer service in the Specialty Cheese Department by preparing specialty cheese items for sale and to meet customer requests. The associate weighs, wraps, labels, and displays products while offering courteous service and maintaining product knowledge. The role includes preparing customer orders, stocking and rotating merchandise, operating department machinery as needed, and maintaining equipment and a clean work area in accordance with food-safety and health-code standards. The associate follows company policies and procedures and supports continuous quality improvement. Additional responsibilities may be assigned as needed.
Requirements
- Good verbal communication skills and the ability to interact politely and effectively with customers.
- Good customer service and organizational skills; detail-oriented.
- Basic reading, writing, and arithmetic skills.
- Ability to meet the physical demands of the role, including frequent lifting and/or moving of up to 30 pounds and occasional lifting and/or moving of up to 50 pounds, as well as standing and walking for extended periods and frequent bending, stooping, twisting, and turning.
Nice To Haves
- High school diploma or GED.
- Previous grocery experience.
- Food Safety Certification.
Responsibilities
- Assist customers with inquiries and requests.
- Fill customer special orders by obtaining and preparing items from other departments as requested.
- Write orders, prepare Specialty Cheese items, and describe product availability as needed.
- Wrap, weigh, label, and display food items.
- Stock the display case and rotate merchandise as requested.
- Operate machinery as needed, following department production and safety standards.
- Clean, sanitize, and reset work areas, including shelves, bins, tables, coolers, equipment, and utensils, in compliance with health-code standards.
- Inspect and reassemble equipment for use and perform routine maintenance as assigned.
- Follow safe food-handling practices and local health department standards.
- Maintain a high level of product knowledge and product-preparation knowledge.
- Demonstrate excellent customer service standards and work toward continuous quality improvement.
- Ensure accurate pricing by placing corresponding price and ingredient labels on each package.
- Uphold, support, and promote company policies and procedures.
- Perform additional responsibilities as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
