Checker part-time

Hy-Vee, Inc.•Janesville, WI
•Onsite

About The Position

The Checker works in Hy-Vee’s Grocery department and is often the last team member customers see before leaving the store. The role operates the register, assists customers throughout the store, and helps ensure each visit ends positively. The position is part-time and takes place in a fast-paced retail store environment, with the employee on their feet throughout the shift. Training is provided. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

  • Follow detailed written or verbal instructions and work through tasks with a few concrete variables.
  • Perform arithmetic calculations involving fractions, decimals, and percentages.
  • Understand and follow verbal or demonstrated directions and communicate supply needs orally or in writing.
  • Work effectively as part of a team to deliver a great customer experience.
  • No education or prior experience is required; training is provided.
  • Frequently stand and walk throughout a shift in sales, food service, or delivery areas.
  • Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning or sanitation duties.

Responsibilities

  • Provide prompt, friendly customer service by greeting customers, learning their names, and helping make each visit a positive experience.
  • Operate the cash register accurately and process cash, checks, credit cards, coupons, food stamps, WIC checks, rain checks, in-store charges, and lottery transactions.
  • Count back change, issue receipts, and provide cash refunds or credit memorandums for returned merchandise as needed.
  • Follow local, state, and federal guidelines regarding WIC, food stamps, and the sale of tobacco, liquor, and lottery tickets.
  • Bag or box merchandise, assist courtesy personnel, and support drive-up and carry-out service.
  • Stay knowledgeable about item look-up numbers, department numbers, item features, weekly ad price changes, and sale items.
  • Stock, face, and rotate merchandise; clean shelves; understand shelf tags; and take customers to requested items.
  • Keep the register area clean, maintain adequate supplies, and report improper cash levels in the cash drawer.
  • Verify register balances at the beginning and end of each shift where applicable.
  • Communicate clearly on the intercom or telephone, answer customer questions, and follow up with appropriate personnel as needed.
  • Stay aware of surroundings to support store safety and security.
  • Assist store management with displays and decorations for special promotions and events as needed.
  • Assist in other store areas and take on special projects as assigned.
  • Maintain personal hygiene and dress standards and follow Hy-Vee policies and store guidelines.
  • Report to work as scheduled and on time.
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