Check-In/Check-Out Representative - Emerald Clinic

Full Circle Health • Boise, ID

2d • Onsite

About The Position

The Check-In/Check-Out Representative is an important team member supporting the reception department, which is essential for achieving the dual mission of FCH. The Check-In/Check-Out Representative shall be accountable for successfully assisting patients with the FCH check-in and checkout processes at appointments to maximize patient satisfaction and clinical operations. At Full Circle Health, our vision is that every Idaho community is healthy and thriving through our commitment to outstanding care and the education of tomorrow's healthcare leaders. Our Guiding Principles - We lead with accessibility, education and compassion on a quest for better. Better health care, better communities, better lives for the people of Idaho. Open Doors: We welcome all members of the community emphasizing access to care for those with limited choices. Open Minds: As a Teaching Health Center, we focus on creating an environment of inclusion and learning through our multiple Residency and Fellowship programs across the Treasure Valley. Open Hearts: Compassionate care is at our core!

Requirements

• High School/GED
• 2 or more years customer service experience required
• Our organization is a tobacco-free workplace.
• We require immunizations for all staff to include an annual influenza vaccine as a requisite for employment.
• Newly hired staff who are not able to be vaccinated due to medical reasons or sincerely held religious beliefs must apply for vaccination exemption prior to employment.

Nice To Haves

• previous medical office experience preferred
• previous call center experience preferred
• Certified Medical Interpreter, preferred.

Responsibilities

• Assisting patients with the FCH check-in and checkout processes at appointments to maximize patient satisfaction and clinical operations.

Benefits

• Multiple health and dental plans – some as low as $0/pay period!
• No cost to employee life insurance, long term disability, employee assistance program, and financial advisors
• A variety of other optional benefits
• 6.5 paid holidays annually
• PTO starting at 19 days per year.
• Retirement program with match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED