Chauffeur Driver

People's Express•Detroit, MI

About The Position

About People's Express, Inc. People's Express, Inc. provides safe, reliable, and professional transportation services to our community. We're committed to serving clients with respect, patience, and integrity while maintaining the highest safety standards. Position Summary The Driver/Vehicle Operator is responsible for safely transporting passengers, performing pre- and post-trip inspections, maintaining accurate documentation, and delivering outstanding customer service. This role requires reliability, professionalism, and adherence to all MDOT and company safety regulations.

Requirements

Valid driver's license with a clean driving record.
Ability to pass DOT drug/alcohol screening, MVR, background check, and DOT physical.
Ability to lift up to 35 lbs. and assist passengers safely.
Physical ability to bend, stoop, crouch, and secure mobility devices.
Availability for flexible or irregular schedules.
Strong communication and critical thinking skills
Dependable, self-motivated, and safety focused
Ability to work independently or as part of a team.
Calm and effective in fast-paced or stressful situations.
Must complete and maintain all required safety certifications.

Nice To Haves

Minimum of 2 years' professional driving experience (preferred).
Minimum of 1 year customer service experience (preferred).
Experience working with diverse populations and individuals with disabilities.

Responsibilities

Safely transporting passengers
Performing pre- and post-trip inspections
Maintaining accurate documentation
Delivering outstanding customer service
Arrive ready to work and on time for every scheduled shift.
Communicate promptly with supervisors regarding absences or scheduling needs.
Represent People's Express with courtesy and professionalism at all times.
Operate company vehicles (cars, minivans, transit vans) safely and in compliance with all traffic laws and MDOT regulations.
Perform required pre-trip and post-trip vehicle inspections.
Secure passengers and mobility devices properly, ensuring safety throughout transport.
Report vehicle issues, incidents, or safety concerns immediately to a supervisor.
Maintain current knowledge of driving routes, conditions, and safety procedures.
Complete driver logs, inspection reports, and incident documentation accurately and promptly.
Attend required training sessions and monthly driver meetings.
Communicate updates or client accommodation needs to supervisors.
Provide courteous, patient, and respectful service to all passengers, including individuals with disabilities and older adults.
Offer information about People's Express and local service options.
Demonstrate empathy and calm professionalism in all situations.