Charter Sales Specialist
Makers Air•Fort Lauderdale, FL
•Onsite
About The Position
Makers Air is seeking a motivated, sales driven, detail-oriented Charter Sales Specialist to join our team in Fort Lauderdale Executive Airport. This role combines charter sales, booking coordination, and personalized guest service to create a seamless, VIP-level experience from the initial inquiry through departure. The ideal candidate is organized, relationship-focused, and comfortable managing multiple details in a fast-paced aviation environment.
Requirements
- 2+ years of experience in sales, charter operations, hospitality, customer service, or the travel industry.
- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Attention to detail and a proactive approach to problem-solving.
- Proficiency in relevant software (e.g., booking systems, CRM, and Microsoft Office).
Nice To Haves
- High school diploma or bachelor’s degree in business, Hospitality, Aviation, or a related field (preferred)
- Familiarity with private aviation or tourism industries is an advantage.
Responsibilities
- Evaluate charter inquiries and provide accurate quotes, referring clients to scheduled flights when applicable.
- Guide clients through the booking process, collecting necessary information to select the appropriate aircraft.
- Follow operational protocols to ensure smooth booking and execution of services.
- Create and distribute custom itineraries and arrange ground transportation, catering, and special requests.
- Greet guests upon arrival and at Customs and ensure the passenger lounge is well-maintained and stocked.
- Address guest inquiries, issues, and complaints promptly, ensuring a VIP-level experience.
- Collect deposits and balances, maintaining accurate financial records.
- Coordinate with pilots, freight, valet, and hotel partners to fulfill special requests and elevate the guest experience.
- Generate 5 sales leads per month and quote/book day trips while cultivating relationships with hotel partners.
- Collaborate with the marketing team to create reports, execute strategic campaigns, and support BIT brand growth.
- Perform other related duties as needed.
Benefits
- Medical, dental, vision, life insurance, short- and long-term disability, 401(k) with company match, paid time off, and more after 60 days.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
