Charter Sales Coordinator

Village Travel•Springdale, AR

2d•$22 - $28•Onsite

About The Position

Village Travel is seeking an on-site Charter Sales Coordinator for their office in Springdale, AR. This is a Full-Time position responsible for effectively conducting all charter sales from initial customer contact to the post trip follow up. The schedule is in the office Monday - Friday 8am - 5pm. Starting at $22-28/hr no commission. Village Travel is an award winning, family-owned company that operates a large fleet of over 200 charter motorcoaches. The Company began in 1980 and has since expanded its regional footprint and continues to grow into one of the largest full-service charter and tour operations in the Midwest.

Requirements

High School Diploma or GED required.
Minimum of two years in previous office setting.
Be able to manage time and resources effectively to meet sales objectives.
Ability to identify and implement process improvement opportunities.
Must demonstrate judgement in balancing the needs of the customer with needs of the Company.
Strong decision-making skills.
Excellent verbal, written and presentation skills.
Strong PC skills to include the use of MS Office Products.

Nice To Haves

Previous experience in sales environment or similar role.

Responsibilities

Creates accurate charter quotes within 24 hours using estimated miles from itinerary and correct rates to ensure hours of service compliance.
Provide excellent customer service to new and existing customers by communicating in a professional manner and building relationships.
Follows up on quotes and converts to sales contracts.
Obtains detailed final itineraries from customers and completes timely updates/changes to charter information.
Sends invoices, collects and processes payment information for charters.
Provides administrative support for all areas of company, especially with dispatch and accounting.
Monitors accounts receivable and has zero outstanding balances past sixty days.
Records tips collected from customers and submits to accounting for driver disbursement.
Seeks out new motor coach business and advises GM of market changes and/or opportunities.
Other duties as assigned.