Chart Completion Representative, Hospice

Sutter Health•Sacramento, CA

22h•$26 - $33

About The Position

The Chart Completion Representative maintains electronic health records by reviewing medical records for completeness, identifying deficiencies, and notifying providers to complete records. The role ensures accurate and timely filing and chart order, and supports the maintenance and retrieval of medical records and reports. Duties may include working with physicians regarding incomplete charts, creating and routing chart folders for new patients, and collecting current discharges and old charts from various departments. The representative follows patient confidentiality standards, applicable rules of conduct, and departmental rules, policies, and procedures. Candidates should have medical office experience; prior experience with electronic health records or medical records is preferred. This is a full-time, day-shift position with an eight-hour shift, Monday through Friday, and no weekend requirements. The position is non-exempt and regular. The stated pay range is $25.75 to $33.07 per hour; actual starting pay may vary based on factors including experience, education, skills, and work location. Eligible positions include a comprehensive benefits package.

Requirements

High school diploma or GED.
Knowledge of medical terminology, chart analysis, medical record tracking, and abstracting.
Verbal communication and telephone skills.
Ability to handle detailed confidential information effectively.
Knowledge of Windows and experience with Microsoft Office applications.
Ability to read and comprehend complex instructions, correspondence, and medical record documentation.
Ability to develop good working relationships with physicians, clinical ancillary departments, coworkers, and other health care professionals.
Knowledge of electronic health record system applications.

Nice To Haves

Medical office experience; prior electronic health record or medical records experience is preferred.

Responsibilities

Analyze medical records for completeness and determine deficiencies.
Notify providers to complete deficient records.
Ensure accurate and timely filing and chart order of medical records.
Maintain and retrieve medical records and reports.
Create and route chart folders for new patients.
Collect current discharges and old charts from various departments.
Work with physicians regarding incomplete charts, as needed.
Adhere to patient confidentiality standards and applicable conduct and departmental policies and procedures.