Chargeback Analyst

Johnson & Johnson Innovative Medicine • Raritan, NJ

17h • $65,000 - $104,650 • Onsite

About The Position

Johnson & Johnson is currently recruiting for a Chargeback Analyst! This position will be located in Raritan, NJ. The Chargeback Analyst will be responsible for managing the Chargebacks process for key Medical Tech distributors. This role is responsible for developing key internal and external partnerships, performing root cause analyses, resolving complex Chargeback discrepancies, partnering with Finance regarding Chargeback credits and deductions, and measuring/monitoring wholesaler compliance. In addition, key responsibilities also include any compliance related activities, such as Sarbanes-Oxley related activities.

Requirements

• Minimum of Bachelor's degree required
• Minimum of two (2) years of relevant work experience
• Demonstrated leadership, analytical, and organization skills, with ability to prioritize successfully and work independently
• Excellent verbal and written communication skills
• Proficiency with Microsoft Office Suite, including advanced proficiency with MS Excel (specifically VLOOKUP and pivot tables); Excel macros is preferred)

Nice To Haves

• Experience in contracting, chargeback, and/or healthcare
• Knowledge of Model N (ICS/CORE) and SAP
• Project management/leadership experience
• Familiarity, training, or certification with Process Excellence or Lean methodologies

Responsibilities

• Manage distributor Chargeback Payments through the CORE, ICS & SAP system
• Demonstrate detailed understanding of the department and a broad knowledge of other areas of the business
• Reconcile incoming Chargebacks submissions based on frequency of distributor submission schedule and process resubmissions
• Research, troubleshoot, and solve problems of broad complexity
• Collaborate and lead communication with business partners such as Channel Partners, Operating Companies, distributors to identify and resolve root causes on disputes
• Identify and implement process improvements and cost reduction
• Timely reconciliation of SAP and research unidentified deductions taken by Distributors to determine validity
• Maintain monthly metrics on wholesaler accounts
• Develop, create, run reports, and perform trend analysis
• Perform monthly audits and validate outgoing operating company reports and internal data requests to ensure accuracy
• Act decisively while understanding the impact of actions, processes and problems across the department
• Provide leadership to other team members and transfer knowledge across departments, Operating Companies, etc.

Benefits

• Vacation –120 hours per calendar year
• Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
• Holiday pay, including Floating Holidays –13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
• Caregiver Leave – 80 hours in a 52-week rolling period
• Volunteer Leave – 32 hours per calendar year
• Military Spouse Time-Off – 80 hours per calendar year

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level