About The Position

The Charge Integrity Analyst is responsible for reviewing, auditing, and correcting patient billing documentation in the hospital billing system. This role serves as a liaison to disseminate and collaborate essential billing information with the patient billing office, medical records, and patient data supervisor. The analyst responds to and corrects billing issues or errors in a timely manner, utilizing interpersonal skills to maximize customer service in a manner that supports the hospital's values, excellence in customer service, and professionalism. The position contributes to a work environment of caring and cooperation among a culturally diverse workforce. Performs other duties as needed.

Requirements

  • Minimum one year experience in a healthcare environment required.
  • Knowledge of medical terminology.
  • Able to read, write legibly; speak in English with professional quality.
  • Use computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint).
  • Operate/troubleshoot basic office equipment required for the position.
  • Able to relate and communicate positively, effectively, and professionally with others.
  • Work calmly and respond courteously when under pressure.
  • Collaborate and accept direction.
  • Able to communicate effectively in English in person, in writing, and on the telephone.
  • Think critically.
  • Manage multiple assignments effectively.
  • Organize and prioritize workload.
  • Work well under pressure.
  • Problem solve.
  • Recall information with accuracy.
  • Pay close attention to detail.
  • Work independently with minimal supervision.
  • Able to distinguish colors as necessary.
  • Hear sufficiently for general conversation in person and on the telephone, and identify and distinguish various sounds associated with the workplace.
  • See adequately to read computer screens, and written documents necessary to the position.

Nice To Haves

  • Associate's Degree preferred.
  • Minimum three years of experience in a healthcare environment, preferably with billing and auditing preferred.
  • Minimum six months of coding experience preferred.
  • Certified Professional Coder Certification (CPC) preferred.

Responsibilities

  • Reviewing, auditing, and correcting patient billing documentation in the hospital billing system.
  • Serving as liaison to disseminate and collaborate essential billing information with patient billing office, medical records, and patient data supervisor.
  • Responding to and correcting billing issues or errors in a timely manner.
  • Utilizing interpersonal skills to maximize customer service in a manner that supports the hospitals values, excellence in customer service, and professionalism.
  • Contributing to a work environment of caring and cooperation among a culturally diverse workforce.
  • Performing other duties as needed.

Benefits

  • Equal opportunities in all aspects of the employment process to every individual, regardless of gender, race, color, age, national origin, ancestry, physical or mental disability, marital or veteran status, genetic information or any other characteristic protected by law.
  • Reasonable accommodations for otherwise qualified individuals requesting an accommodation due to a disability.
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