Chapter Coordinator - Puerto Rico, Guam and Virgin Islands

National Association of Social Workers • San Juan, PR

2d • Hybrid

About The Position

Founded in 1955, the National Association of Social Workers (NASW) is the largest membership organization of professional social workers in the world, with more than 120,000 members. NASW works to enhance the professional growth and development of its members, to create and maintain professional standards, and to advance sound social policies.

Under the strategic direction of the Chapter Executive Director, the Guam, Puerto Rico and Virgin Islands Chapters, the Chapter Coordinator provides administrative, operational, and strategic support. This role assists with administrative coordination, communication support, and member support. This is a 15 hour per week position with flexibility in scheduling needs. This position is based in San Juan, Puerto Rico but will have some remote work possibilities.

Requirements

• Excellent organizational and time management skills with the ability to manage multiple priorities in a small office environment.
• Strong verbal and written communication skills, with the ability to interact professionally with members, stakeholders, and the public.
• Proficiency in office software (e.g., Microsoft Office).
• Attention to detail and ability to maintain accurate records and data.
• Ability to establish and maintain cooperative business relationships and to build credibility and trust throughout the organization.
• Ability to work both independently and collaboratively within a small team.
• Strong customer service orientation and problem-solving skills.
• Minimum of 1 year of related administrative or office support experience.

Nice To Haves

• Associates degree in Business Administration, Communications, Social Work, or a related field preferred (or equivalent experience).
• Knowledge of nonprofit or association operations preferred.
• Familiarity with membership-based organizations, event coordination, or administrative support functions is a plus.
• Bilingual in English and Spanish, preferred.
• Experience in a nonprofit, professional association, or small office setting preferred.

Responsibilities

• Manages and implements general administrative operations for the chapter office, including scheduling, correspondence, and file management and the Executive Director’s calendar.
• Creates and coordinates internal and external communications, including newsletters, announcements, and basic website updates, on-registration pages and social media updates.
• Creates and monitors online registration for seminars, webinars and conferences.
• Maintains accurate membership records, databases, and contact lists; assists with member inquiries and engagement activities.
• Prepares and executes logistical support for meetings, trainings, and events, including registration, materials preparation, on-site coordination, and creating and distributing certificates of participation.
• Collaborate with the Chapter Executive Director on work-related projects and other related initiatives to support chapter goals and priorities.
• Provides general office support, including ordering supplies, maintaining equipment, and ensuring a well-functioning workspace.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 251-500 employees