Chapter Coordinator

Sierra Club•Milford, DE

13d•Remote

About The Position

The Delaware Chapter of the Sierra Club seeks a strategic, collaborative, and equity-focused team member to shape and implement the Chapter’s outreach and advocacy efforts to build a healthier, more sustainable, and more equitable Delaware for all. The Chapter Coordinator is responsible for providing coordinating and administrative assistance to the Chapter Director, staff, and volunteer leaders. Implements programs and activities as determined by Chapter ExCom to enhance member effectiveness and involvement. Acts as an information resource for chapter volunteers and the general public. Maintains the Chapters records, purchases, supplies and equipment, and processes invoices for payment.

Requirements

Experience Working with Volunteers and Community Partners.
Demonstrated ability to effectively engage and collaborate with volunteers and community partners.
Ability to lead orientations, onboard new volunteers, coordinate volunteer leaders’ efforts to support the Chapter, and work closely with local organizations to foster partnerships that align with the Chapter’s advocacy and outreach goals.
Event Planning and Coordination experience with sharp attention to detail and proven experience managing logistics and deadlines for events.
Ability to organize grassroots engagement events, committee and team meetings, ensuring everything from scheduling to volunteer coordination runs smoothly, while also coordinating follow-ups and post-event reporting.
Excellent Written and Oral Communication Skills.
Demonstrated strong written and verbal communication skills, allowing effective engagement with diverse audiences.
Ability to draft compelling email newsletters, social media content, and outreach materials, while also delivering clear instructions during volunteer orientations and public events.
Committed to continuously deepening and evolving understanding of systems of oppression through study, openness, and humility.
Ability to recognize own relationship to privilege and power, examining and shifting behaviors as appropriate.
Uplifting and additive approach, seeing mistakes as opportunities for growth; problems as catalysts for solutions, and inspiring others along the journey.
Constructive approach, can-do attitude, a sense of humor, and authentic kindness.

Nice To Haves

Proficiency with digital platforms including websites and social media platforms.
Familiarity with organizing and/or campaigns or advocacy.
Experience with supporting fundraising programs.

Responsibilities

Develops and leads outreach strategies for the Chapter with assistance from the Outreach and Engagement Committee.
Leads the publication and sending of the Chapter's end-of-year magazine.
Sends mass emails as necessary through the various Sierra Club platforms, including Marketing Cloud, Salesforce, and Quorum.
Coordinates the Chapter’s digital communications and content strategy across social media, email, and the website.
Drafts, edits, and publishes engaging content, including graphics, to maintain a dynamic online presence, working with volunteers as much as possible to help create it.
Collaborates with staff and volunteer leaders to deliver consistent messaging across all platforms.
Maintains Chapter calendar in coordination with Chapter Director, staff, and volunteer leaders.
Recruits, organizes, and coordinates volunteers and volunteer outreach and services.
Serves as an initial touchpoint for interested volunteers before referring them to appropriate committees, staff, and volunteer leaders, and performs follow-ups with volunteers to ensure appropriate engagement has been achieved.
Tracks the development of new/incoming volunteers into volunteer leaders along an appropriate ladder of engagement as they are onboarded into the Chapter workflow, in coordination with staff and committee/volunteer leaders.
Collaborates with staff and volunteers to support chapter priority campaigns.
Supports volunteers with building strong and active relationships with elected officials, governmental agencies, state and regional community leaders, coalitions, and other allied organizations.
Supports volunteers in representing the chapter to elected and appointed officials, community agencies, and private organizations in support of campaigns and strategies adopted by the Executive Committee.
Compiles and maintains a directory of chapter and group leaders, issue activists, noting areas of interest and expertise.
Trains and coordinates volunteers on office systems and functions.
Coordinates the sending of monthly hand-addressed letters to all new members.
Owns the coordination of planning and logistics for Chapter events, working with the Conservation, Outreach and Engagement, and other necessary Committees.
Identifies, coordinates, and participates in community outreach strategies, including tabling events, social networking events, fundraisers, and other outreach activities as required.
Ensures smooth execution of Chapter meetings, fundraisers, and other significant events, working during evenings or weekends, as required.
Provides clerical and administrative support to Chapter Director, Executive Committee and volunteer leaders.
Assists Chapter staff and leaders with meeting coordination, agenda preparation, and general administrative support, contributing to the smooth running of Chapter operations.
Assists with bookkeeping duties, including the processing of payables and receivables and upkeep/management of financial systems such as Salesforce, Netsuite, etc., running reports as necessary, managing bank deposits, in coordination with Chapter Director, Executive Committee Chair, and Treasurer.
Maintains files and databases, including Campfire leadership, mailing lists, activist lists, membership lists, volunteers, and contributors.
Responds to inquiries concerning membership, outings events, and environmental issues from the general public, members, and volunteers.
Sorts incoming Chapter mail.
Provides good public relations and customer service for the Club.
Prepares and files various communication, event, and fundraising reports and participates in staff meetings.
Attends meetings in the community on related Chapter issues and maintains communications with other organizations.
Assists with the in-state planning and logistical support for fundraising and Chapter activities as needed consistent with Chapter priorities, including grants, coordinating meetings and preparing agendas.
Formats, schedules and sends the fundraising emails in coordination with National and Chapter staff.
Works with the Director and/or Fundraising Committee to prepare all fundraising appeals, including with the mailings, social media, and email fundraising campaigns.
Assists with preparing appropriate donor lists, recording of donations, and preparing appropriate “Thank You” notes.