Chaplain (Part-Time) - Asheville, NC

Marketplace Chaplains•Asheville, NC

21h•Remote

About The Position

Chaplains are frontline staff fulfilling MCHAP’s mission and Christian ministry by using their gifts and talents to serve company employees and their immediate families. The position is part-time in Asheville, North Carolina. Assigned hours are generally consistent from week to week, but there are no guaranteed minimum hours; positional needs vary based on Chaplain availability and client requirements. The Chaplain serves as a messenger of faith, mission, and purpose, and interacts with companies, employees, and the community in a manner that reflects personal and spiritual discipline. The role provides relationship-based workplace ministry and pastoral support to employees and their immediate families, including visits, confidential discussions, referrals, support during crises and grief, and other services within the scope of the company’s agreement with MCHAP. This is a remote, field-based position. Work settings depend on client worksites and may include manufacturing facilities, hospitals, office buildings, and funeral homes, with varying temperature, noise, and light exposure.

Requirements

Ability to work as a member of an interdisciplinary group and in an interfaith setting, accepting different lifestyles, cultures, beliefs, and values.
Effective listening and interaction skills with clients, employees, and families; ability to deliver community presentations and work effectively with family members and staff under stressful circumstances.
High regard for the dignity and worth of clients, employees, and their families; ability to cope with stressful situations and document accurately according to standards.
Spiritual maturity and commitment to a Christian lifestyle and MCHAP’s ministry values; ability to incorporate Christian values and beliefs into daily activities and job duties.
Fundamental understanding of the Holy Bible and its proper application; attestation to saving faith in Jesus Christ and active participation in a biblically based church.
Professional interaction skills, including diplomacy, patience, and courtesy with diverse groups, and ability to establish and maintain effective, cooperative working relationships while providing exceptional customer service.
Ability to make administrative and procedural decisions and judgments on sensitive, confidential issues.
Excellent oral and written communication skills for effective interaction with leadership, colleagues, employees, and families.
Emotional stability to cope with human suffering, emergencies, and other stresses.
Skill in analyzing information, defining and following up on problems or objectives, identifying solutions, and solving problems.
Ability to interpret policies and procedures related to the position and keep others informed.
Computer proficiency with Google Suites, Microsoft Office, or equivalent software, internet, email messaging, and web-based applications, as well as ability to learn new technology programs.
Active state driver’s license and state-minimum auto insurance in the state or states where clients are served.
Must pass a pre-employment background check.

Responsibilities

Serve as a messenger and conveyor of faith, mission, and purpose.
Interact with companies, their employees, and the community in a manner that exhibits character through personal and spiritual disciplines.
Visit company worksites regularly, usually weekly, to interact with employees and build relationships of trust and friendship motivated by Christian faith.
Visit employees or immediate family members wherever care and help can be provided, including hospitals, nursing homes, funeral homes, and family residences.
Provide confidential pastoral discussions on personal issues, which may include family matters, divorce, serious illness, caring for aging parents, death and grief recovery, parenting, financial stress, and other life issues.
Provide referrals and coordinate specialized assistance for employees or their immediate family members with specific needs.
Assist in planning, conducting, or attending funerals for employees or immediate family members, including follow-up support and encouragement during the grief period.
Make jail visits to employees and immediate family members when needed.
Work with companies to notify families and other employees of deaths and serious injuries, and encourage people affected by tragedies.
Provide post-termination care to laid-off or terminated employees to support their transition to another work environment.
Facilitate, but not lead, spiritual enrichment activities when appropriate.
Provide literature and other resources to help employees address life issues, as appropriate or requested.
Represent companies to clients or customers when appropriate to the ministry services involved, such as serious illness, accidents, traumatic events, and funerals.
Participate in new employee orientation to explain the Employee Care Service and the Chaplain Team’s role.
With Executive Director of Operations permission, respond to other duties and services requested by company executive leadership, within the scope of the Letter of Agreement between MCHAP Chaplains and the company.