Chaplain Services Manager | Full-Time

UF Health•Jacksonville, FL

About The Position

Manage the Pastoral Care department and create and implement strategies that actively support a patient-centered care environment. Develop, implement, and administer policies and procedures to increase patient satisfaction and ensure adequate and effective spiritual care for patients, families, and staff of UF Health Jacksonville, including the Downtown, North, and Durbin campuses. The role has supervisory responsibility for more than 30 employees and responsibility for an annual budget of $1,100,000.

Requirements

  • Bachelor's degree.
  • At least two years of supervisory experience.
  • Five years of experience in a healthcare setting.
  • Demonstrated communication skills when working with medical staff, hospital leadership, clinical and support staff, and the public.
  • Spiritual care and counseling skills.
  • Proven conflict management, de-escalation, and negotiation skills.
  • Proven leadership skills in setting strategic direction and motivating staff to achieve desired outcomes.
  • Caring and empathetic demeanor toward patients, visitors, and staff.

Nice To Haves

  • Master's degree in healthcare administration, business administration, or Master of Divinity from an accredited college or theological school.
  • Postgraduate work in pastoral care, counseling, and supervision.
  • Ordination and ecclesiastical endorsement by a denomination.
  • Board certification through the Association of Professional Chaplains.
  • Three years of pastoral care experience in clinical settings, including hospitals and/or mental health centers.

Responsibilities

  • Manage the Pastoral Care department.
  • Create and implement strategies that support a patient-centered care environment.
  • Develop, implement, and administer policies and procedures to increase patient satisfaction.
  • Ensure adequate and effective spiritual care for patients, families, and staff across the Downtown, North, and Durbin campuses.
  • Supervise more than 30 employees.
  • Manage an annual budget of $1,100,000.
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