Chapel Administrative Specialist

Augustana University•Sioux Falls, SD

10h

About The Position

Augustana University seeks a Chapel Administrative Specialist for a full-time, 10-month support staff position running August through May. As part of the Faith & Spiritual Life team, the specialist works closely with university pastors to coordinate programming and support the integration of faith with learning and service. The role provides comprehensive administrative and operational support for the Office of Faith & Spiritual Life and coordinates among pastors, students, faculty and staff, alumni, congregations, ELCA partners, and campus departments. The specialist manages office operations, scheduling, communications, records, financial administration, program and worship logistics, student staff support, and external church relationships. The role also serves as a welcoming first point of contact for students, employees, guests, and community partners, helping maintain the Chapel as an organized center of faith and community. It requires careful listening, discretion, professionalism, and sensitivity when handling confidential information or directing pastoral care needs, while welcoming people of all backgrounds and faith traditions. The successful candidate will be proactive, capable of managing complex workflows and deadlines in a fast-paced setting, and able to work independently and collaboratively while receiving direction and feedback. The position values respect for academic culture and the ability to engage with people holding diverse backgrounds and perspectives. Applicants must submit a letter of interest, a resume or curriculum vitae, and contact information for at least three references through the university Career Center Portal. The position remains open until filled. Finalists must satisfactorily complete a pre-employment background check; official transcripts may be requested upon employment. Applicants must comply with the Immigration Reform and Control Act.

Requirements

Strong technical abilities, including Google Workspace.
Proficient written and oral communication skills.
Reliable follow-through on deadlines.
Ability to anticipate needs and track complex, multi-step workflows.
Ability to thrive in a fast-paced setting.
Ability to work independently and as part of a team.
Openness to receiving directions and feedback.
Careful listening, discretion, professionalism, and emotional intelligence when handling sensitive matters.
Respect for people with different backgrounds and points of view, and appreciation of academic values and culture.
Applicants must comply with the Immigration Reform and Control Act.
Finalist candidates must satisfactorily complete a pre-employment background check.

Nice To Haves

Openness to exploring AI tools, including Gemini Enterprise, to improve workflow efficiency.

Responsibilities

Provide administrative and operational support for the Office of Faith & Spiritual Life.
Coordinate with university pastors, students, faculty and staff, alumni, congregations, ELCA partners, and campus departments.
Manage day-to-day office operations and scheduling.
Manage office communications, including social media and web content.
Maintain records and support financial administration.
Coordinate program and worship logistics.
Support student staff.
Maintain relationships with external church partners.
Provide front-line hospitality to students, faculty and staff, guests, and community partners.
Listen carefully, use discretion, and handle sensitive information professionally when triaging pastoral care needs.