CHANNEL SALES MANAGER
About The Position
Verizon recently acquired Frontier and plans to transition non-union Frontier employees into Verizon compensation and benefits programs. This position will be part of that planned transition. Channel Manager – Consumer Sales At Frontier, seeing what's beyond the horizon is in our fiber. And we’ve been doing just that for over 80 years – connecting communities with emerging communications technology across the country. At Frontier, we’re transforming our business to break new ground and taking the digital revolution across the nation. We’ve invested over $1.6B to roll out fiber-fast internet to 10m+ homes by 2025. We’re growing our team so you can join us in exploring and opening new frontiers. Here, you’ll have the opportunity to build a powerful foundation for America’s future and yours. What we’re seeking: As a Channel Manager, you’ll report to the regional consumer sales team and is responsible for improving the penetration of our fiberoptic broadband service within the assigned residential territory. We need a proven leader to own the performance and drive results spanning multiple channels including D2D, residential agents, multifamily, and more. In this hybrid role, you will have a defined work location HUB which includes work from home and assigned days in the office set by your manager. This role requires possible travel to PA/NY/CT.
Requirements
- 1+ years of experience in residential telecommunications (cable, telco, or fiber) sales experience with demonstrated success
- 3+ years of experience leading top-performing sales teams
- Deep understanding and ability to comprehend and produce accurate sales trends, and forecasts, and uncover opportunities within the KPIs
- Bachelor's Degree or similar work experience required
Responsibilities
- Recruit and lead a team of internal and contract sales professionals (D2D, multifamily, and community engagement); tracking and improving results each month through motivation, headcount growth, and vendor engagement
- Assign territory to sales professionals while managing KPIs and sales activity within the assigned territory
- Drive residential fiber customer penetration, while reducing churn and improving customer lifetime value
- Develop fresh insights and techniques to reach more households with fiberoptic internet
- Travel up to 25% as necessary
- Outperform our competition and delight our customers everyday
Benefits
- 20 PTO (Paid Time Off) days + 10 paid holidays per year
- Day one medical, dental, vision, and prescription drug plan
- 401k match of 50% on 6% of eligible compensation
- 10 weeks of paid parental leave, 3 weeks of paid caregiver leave, and up to $10k in adoption program assistance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
