Channel Sales Engineer, Associate (Chicago)

Zebra Technologies CorporationChicago, IL
Hybrid

About The Position

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges. Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve. You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally. Come make an impact every day at Zebra. What We're Looking For: Working with Account or Channel Management, assists in developing and executing technology strategy. Designs solutions that meet customer needs and beat competition. Develops strong relationships with sales team, internal engineering, and key technical customer contacts and leverages to Zebra’s advantage; creates and delivers high impact solution presentations. Invaluable opportunity for someone looking to enter into the SE function, or newer in their sales engineering career, to learn from the ground up.

Requirements

  • Bachelors Degree in a technical concentration or equivalent experience
  • 0 + years in a related technical role (Sales Engineer, Systems Engineer, Solution Architect, Pre-Sales Engineer, IT)
  • Must reside in the US, specifically within Chicago or surrounding suburbs.
  • Ability to commute to the downtown office on a hybrid schedule.
  • Sales and technically savvy, with strong customer facing skills pertaining to driving new & innovative solutions and facilitating problem resolution.
  • Applies Solution Selling concepts to customer situations; excellent communication and interpersonal skills.
  • Demonstrated experience communicating with B2B customers/ experience working in a customer-facing environment and troubleshooting customer issues.

Nice To Haves

  • Ability to with our key channel partners to help develop their business around our solutions.
  • Working in a customer-facing environment.
  • Capable of giving portfolio overviews to channel partners.
  • Experience in a Sales Engineer function preferred.

Responsibilities

  • Assists in developing and executing technology strategy with Account or Channel Management.
  • Designs solutions that meet customer needs and beat competition.
  • Develops strong relationships with sales team, internal engineering, and key technical customer contacts.
  • Creates and delivers high impact solution presentations.
  • Uses moderate domain/solutions knowledge and a solid understanding of all Zebra Products/Services.
  • Applies Solution Selling concepts to customer situations.
  • Understands and explains how Zebra solutions can help customer’s business results.
  • Obtains profitable revenue growth via value proposition vs. competition.
  • Uses full knowledge of customer’s business and market economics/trends to position effectively versus competition.
  • Solves routine problems of moderate complexity at the customer level.
  • Understands and resolves problems with support from technical resources.
  • Works under general supervision and makes decisions of moderate complexity that impact deliverables of projects.
  • Acts independently in customer interactions.
  • Responsible for influencing the customer to purchase small to moderate size projects.
  • Responsible for individual revenue attainment with established prices and personal expenses.
  • Works with our key channel partners to help develop their business around our solutions.
  • Troubleshoots customer issues.

Benefits

  • Healthcare
  • Wellness
  • Inclusion networks
  • Continued learning and development offerings
  • Community service days
  • Traditional insurances
  • Compensation
  • Parental leave
  • Employee assistance program
  • Paid time off
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