Channel Sales Development Representative, Authentication

ASSA ABLOY•Austin, TX

About The Position

The Channel Sales Development Representative is HID Global’s outbound demand generation facilitator, focusing on channel partners and outbound and inbound lead generation to build pipeline for the Sales team. The role fields inbound channel leads and partners with outside channel entities for onsite collaboration, with the goal of building qualified sales pipeline. It is a high-impact opportunity for an outgoing salesperson seeking to grow within HID Global’s Sales function. The representative supports Authentication sales by understanding client pain points, communicating persuasively by phone, email, and video, establishing trust remotely, and using CRM and other tools to track and automate outreach. The role involves identifying and contacting leads, assessing prospect readiness, budget, and fit, learning product features and benefits, addressing client hesitation, prioritizing activities to meet sales goals, and tailoring solutions to client needs. HID Global is a high-tech software company headquartered in Austin, Texas, with more than 4,500 employees worldwide. Its Identity and Access Management Solutions protect more than 85 million user identities. The company is part of ASSA ABLOY Group. Applicants must be legally authorized to reside and work in the hiring country; immigration sponsorship and international relocation or remote-work arrangements outside that country are not available.

Requirements

High school diploma or GED.
Proficiency with CRM software such as Salesforce or HubSpot, Microsoft Office Suite (Word, Excel, and Outlook), and virtual communication tools.
Demonstrated history of meeting or exceeding sales quotas and performance targets.
Applicants must be currently and legally authorized to reside and work in the hiring country; immigration sponsorship is not available.

Nice To Haves

Bachelor’s degree in business, marketing, or communication preferred.
Previous experience in inside sales, telemarketing, or outbound call centers is highly valued; 2–5 years preferred but not required.

Responsibilities

Generate outbound demand through channel partners and outbound and inbound lead generation to build sales pipeline.
Field inbound channel leads.
Collaborate onsite with outside channel entities to develop qualified sales pipeline.
Understand client pain points and provide tailored solutions.
Communicate clearly and persuasively with prospects by phone, email, and video, establishing trust in remote settings.
Identify and reach leads through social media and calls.
Determine prospect readiness, budget, and fit.
Develop a deep understanding of product features and benefits and address client hesitation.
Use CRM software and tools for tracking and automation.
Prioritize tasks and maintain motivation through setbacks to meet sales goals.