Channel Sales Development Representative, Authentication

ASSA ABLOY•Austin, TX

About The Position

HID Global is seeking a Channel Sales Development Representative for its Authentication business. This outbound demand generation role focuses on channel partners and on outbound and inbound lead generation to build qualified pipeline for the sales team. The representative also handles inbound channel leads and collaborates onsite with outside channel entities. The position is suited to a passionate, outgoing salesperson interested in developing a career in HID Global’s sales organization. The role involves understanding client needs, communicating persuasively across phone, email, and video, building trust remotely, identifying and qualifying prospects, and using CRM and communication tools to support sales activity. The representative develops a thorough understanding of product features and benefits, addresses client hesitation, prioritizes work toward sales goals, and offers solutions tailored to client needs. HID is a high-tech software company headquartered in Austin, Texas, with more than 4,500 employees worldwide. Its Identity and Access Management Solutions protect more than 85 million user identities. HID is part of ASSA ABLOY Group, which has 63,000 colleagues in more than 70 countries. Applicants must be legally authorized to reside and work in the hiring country; immigration sponsorship and international relocation or remote work arrangements outside that country are not available.

Requirements

High school diploma or GED required.
Proficiency with CRM software such as Salesforce or HubSpot, Microsoft Office Suite (Word, Excel, and Outlook), and virtual communication tools.
Demonstrated history of meeting or exceeding sales quotas and performance targets.

Nice To Haves

Bachelor’s degree in business, marketing, or communication preferred.
Previous experience in inside sales, telemarketing, or outbound call centers is highly valued; 2–5 years of experience is preferred but not required.

Responsibilities

Generate outbound demand and build qualified sales pipeline, focusing on channel partners as well as inbound and outbound leads.
Field inbound channel leads and collaborate onsite with outside channel entities to develop sales opportunities.
Understand client pain points and needs, determine prospect readiness, budget, and fit, and provide tailored solutions.
Communicate clearly and persuasively with prospects by phone, email, and video, building trust in remote settings and using tone and pace to maintain attention.
Use CRM software and related tools to track and automate sales activity.
Develop a deep understanding of product features and benefits and confidently address client hesitation.
Prioritize tasks to meet sales goals and maintain motivation through setbacks.