Channel Partner Manager III

Sinch • United States,

2d • $167,273 - $209,091 • Remote

About The Position

As a Channel Partner Manager III, you’ll own and grow a portfolio of strategic channel partners and play a critical role in scaling our indirect sales business across our cloud communications portfolio. You will lead joint go-to-market planning, enablement, and co-selling initiatives with resellers, distributors, and managed service providers to drive measurable revenue impact for our CPaaS solutions. This role requires a strong blend of partner relationship management, business development, and cross-functional collaboration to expand our partner ecosystem and accelerate market penetration in the Northeast.

Requirements

• Minimum of 5 years related experience with a bachelor's degree; or 3 years and a master's degree; or a PhD without experience; or equivalent experience.
• Preferred: 3+ years of direct experience working within the CPaaS, SaaS, UCaaS, or Telecom channel ecosystem.
• Proven track record of building and growing high-performing channel partnerships with measurable revenue outcomes.
• Strong understanding of channel economics, partner business models, and indirect sales cycles.
• Excellent cross-functional collaboration skills; able to influence without direct authority.
• Data-driven and analytical mindset with experience in partner performance reporting and forecasting.
• Strong business acumen with the ability to connect partner capabilities to customer value and company strategy.
• Excellent communication, presentation, and relationship management skills.

Responsibilities

• Own, manage, and expand key channel partner relationships with direct revenue accountability.
• Drive joint business planning, quarterly reviews, and execution of go-to-market strategies with partners.
• Lead co-selling initiatives in collaboration with direct sales teams, ensuring strong pipeline creation and revenue attainment for enterprise communication solutions.
• Collaborate with Marketing and Partner Enablement to design and execute scalable channel programs, technical training, and campaigns.
• Analyze partner performance metrics, pipeline, and revenue contribution to identify areas of growth and improvement.
• Provide partner insights to influence sales strategy, product roadmap, and channel program design.
• Ensure partner compliance with program requirements, brand standards, and sales processes.
• Represent the company at channel partner events, conferences, and industry forums to strengthen relationships and expand market presence.
• Serve as an internal advocate for channel partners, ensuring they receive the resources and support needed to be successful.

Benefits

• Comprehensive market competitive medical, dental, and vision plans.
• Variety of supplemental plans to meet individual needs.
• Access to telehealth for all participants.
• Free virtual counseling resources through our global Employee Assistance Program.
• Roth and Pre-tax 401(k) options including an employer match.
• Generous paid time off program.
• Paid parental leave and family planning support.
• Flexible remote work offerings.
• Paid time off to support a volunteer program of your choice.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior