Channel Manager (Citrix CSP)

Arrow ElectronicsUS-NJ-New Jersey (Remote Employees), ND
$119,774 - $126,400Remote

About The Position

Responsible for the day-to-day sales support and customer service activities for assigned accounts and territory for Citrix CSP. Focuses on growing and developing new business; proactively calls and engages partners to grow sales for assigned accounts and rebuilding of underpenetrated and neglected relationships with Arrow customers. This position will call on partners; provide product information, and follow-up on quotes to close business for Arrow. Identifies, enables and develops high-potential and non-repeat partners. Determines and understands customers’ requirements for Arrow product offerings and services. Translates products and promotions into benefits for a customer. Provides alternative products and solutions. Serves as a liaison between Arrow’s internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), vendor resources and partners. Demonstrates a proactive approach and sense of urgency on our partners’ behalf, anticipates our partners’ requirements and communicates efforts in a timely and effective manner. Drives sales growth through new partner acquisition and rebuilding of underpenetrated and neglected relationships. Focuses on growing and developing new business; proactively calls and engages partners to grow sales for assigned accounts. Identifies, enables and develops high-potential and non-repeat partners. Generates leads and follows-up on leads obtained through suppliers and Arrow internal sources. Qualifies prospects, analyzes sales potential, and then prioritizes high-return opportunities for further attention/investment. Leverages Arrow and vendor programs and promotions to progress a transaction through the sales cycle. Manages vendor special pricing programs including; submissions for pricing request and any data or program dependencies, tracking requests for approval, logging of all submissions and results, and notification to the customers of any outstanding or expiring requests. Involves other resources (field, brand, engineering, financing, vendor, etc.) to address issues. May use resources such as salesforce.com to accomplish job duties. Processes quotes for specified customers and/or quote revisions for mass price changes, program changes or part changes. This position is a 60/40 split; the compensation posted is an OTE number that includes commission.

Requirements

  • Requires in-depth knowledge and experience
  • Solves complex problems; takes a new perspective using existing solutions
  • Uses best practices and knowledge of internal or external business issues to improve products/services or processes
  • Typically resolves complex problems or problems where precedent may not exist
  • Experience with Citrix preferred
  • Microsoft suite experience required
  • Typically requires a minimum of 4 years of related experience with a 4-year degree; or 3 years and an advanced degree; or equivalent experience.

Nice To Haves

  • Prefer a candidate located on the east coast

Responsibilities

  • Responsible for the day-to-day sales support and customer service activities for assigned accounts and territory for Citrix CSP.
  • Focuses on growing and developing new business; proactively calls and engages partners to grow sales for assigned accounts and rebuilding of underpenetrated and neglected relationships with Arrow customers.
  • Calls on partners; provide product information, and follow-up on quotes to close business for Arrow.
  • Identifies, enables and develops high-potential and non-repeat partners.
  • Determines and understands customers’ requirements for Arrow product offerings and services.
  • Translates products and promotions into benefits for a customer.
  • Provides alternative products and solutions.
  • Serves as a liaison between Arrow’s internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), vendor resources and partners.
  • Demonstrates a proactive approach and sense of urgency on our partners’ behalf, anticipates our partners’ requirements and communicates efforts in a timely and effective manner.
  • Drives sales growth through new partner acquisition and rebuilding of underpenetrated and neglected relationships.
  • Generates leads and follows-up on leads obtained through suppliers and Arrow internal sources.
  • Qualifies prospects, analyzes sales potential, and then prioritizes high-return opportunities for further attention/investment.
  • Leverages Arrow and vendor programs and promotions to progress a transaction through the sales cycle.
  • Manages vendor special pricing programs including; submissions for pricing request and any data or program dependencies, tracking requests for approval, logging of all submissions and results, and notification to the customers of any outstanding or expiring requests.
  • Involves other resources (field, brand, engineering, financing, vendor, etc.) to address issues.
  • Processes quotes for specified customers and/or quote revisions for mass price changes, program changes or part changes.

Benefits

  • Medical, Dental, Vision Insurance
  • 401k, With Matching Contributions
  • Short-Term/Long-Term Disability Insurance
  • Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
  • Paid Time Off (including sick, holiday, vacation, etc.)
  • Tuition Reimbursement
  • Growth Opportunities
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