Channel Account Manager

MarketStar•MarketStar Texas, TX
•$60,000 - $80,000•Hybrid

About The Position

MarketStar is seeking an entrepreneurial, results-driven Channel Account Manager to represent its Platforms & Devices portfolio and serve as the strategic face of its partner program. The role focuses on building awareness, enabling reseller partners, developing pipeline, and growing revenue through high-value National Solution Providers and Value-Added Resellers (VARs). The Channel Account Manager connects internal teams with the partner ecosystem and is based in a hybrid work arrangement in Austin, Texas.

Requirements

  • Bachelor's degree or equivalent practical experience.
  • Demonstrated success in Channel Sales, Partner Management, or Reseller Account Management in the B2B technology industry, such as browser management, SaaS, hardware, or enterprise software.
  • Experience managing and building relationships with large National Solution Providers or Value-Added Resellers.
  • Proven record of exceeding sales quotas in a partner-led sales environment and driving significant revenue growth.
  • Strong channel sales experience in browser, hardware, virtualization, education, or enterprise software sectors.
  • Engaging presentation and training skills, with the ability to influence and build consensus at all organizational levels.
  • Strong competitive drive and motivation to succeed in sales.
  • Direct experience and established relationships with key stakeholders at VARs, CDW, Insight, CNXN, and/or SHI.
  • Deep understanding of the enterprise IT sales cycle, procurement processes, and the role of the channel.
  • Strong analytical skills and ability to use data to build business cases and inform strategic decisions.
  • Track record of identifying and closing complex deals through channel partners.
  • Other applicable criteria.

Responsibilities

  • Own strategic engagement with a portfolio of assigned high-value National Solution Providers and Value-Added Resellers.
  • Build and maintain multi-level relationships within partner accounts, including account executives, sales managers, senior leaders, OEMs, and internal stakeholders.
  • Meet and exceed quarterly and annual revenue targets by creating and managing joint sales pipelines and forecasts.
  • Manage partner sales pipelines, align them with internal forecasting processes, and provide accurate, timely reports on partner performance and business trends.
  • Create and execute joint annual and quarterly business plans focused on pipeline generation, sales growth, and market share expansion.
  • Identify sales opportunities within partner accounts and translate strategic plans into revenue growth.
  • Develop and launch channel-specific go-to-market programs, promotions, and marketing campaigns with internal sales, marketing, and operations teams.
  • Provide frontline sales support by answering product and solution questions, providing pricing, and supporting customer sales calls with partner account managers.
  • Serve as a subject matter expert on the product portfolio and communicate the client's value proposition and differentiators.
  • Design and deliver partner sales training and enablement, including branded floor days, promotions, and lunch-and-learn events.
  • Encourage partner sales teams to sell the products and focus on generating pipeline.
  • Advocate for partners within the organization and provide actionable market feedback.
  • Perform other applicable duties as assigned.

Benefits

  • Structured learning and career development programs
  • Mental health program
  • Generous paid time off policy
  • Paid medical leave
  • Child/dependent care reimbursement
  • Education reimbursement
  • 401(k) match
  • Hardship loan program
  • Access to a financial wellness advisor
  • Comprehensive healthcare coverage, including medical, dental, and vision
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