Change Request Manager

GD Information Technology • Merrifield, VA

2d • Onsite

About The Position

The Change Request Manager supports the United States Postal Service and contributes to technical and operational initiatives involving Delivery and Retail Technologies (DRT). The role defines system- and enterprise-level technical requirements and architectures, gathers and documents stakeholder requirements, and develops technology solutions that integrate across platforms. It provides technical guidance throughout the development lifecycle and leads technical design and review sessions.

The position oversees system testing, certification, and deployment; develops enterprise-level technology and process architectures using industry best practices; and evaluates business and technical task orders, software development work, and supplier proposals. The role also develops level-of-effort and rough-order-of-magnitude estimates and assesses proposed schedules, staffing, resources, costs, and technical feasibility.

The position is based onsite at the Merrifield HQ Engineering Building in Fairfax, Virginia. It requires the ability to obtain and maintain a Public Trust clearance, pass a government background screening, and meet the stated U.S. residency requirements. Travel is less than 10%, and the schedule is 40 hours per week.

Requirements

• At least 8 years of relevant experience.
• Experience defining system- and enterprise-level technical requirements and architectures for Delivery and Retail Technologies (DRT).
• Ability to collect, analyze, and document technical requirements from system owners and stakeholders.
• Experience designing technology solutions that integrate successfully across multiple platforms.
• Ability to provide technical guidance and support throughout the full development lifecycle.
• Experience leading technical design and review sessions.
• Experience overseeing system testing, certification, and deployment activities.
• Ability to develop enterprise-level technology and process architectures using industry best practices.
• Demonstrated ability to design solutions that reduce total cost of ownership.
• Experience evaluating business and technical task orders, including software development work.
• Ability to develop LOE and ROM estimates.
• Experience assessing supplier proposals for schedules, staffing, resources, costs, and technical feasibility.
• Strong technical analysis, stakeholder facilitation, communication, and supplier-management skills.
• Ability to obtain and maintain a Public Trust clearance and successfully pass a thorough government background screening, including detailed forms and fingerprinting.
• Meet the USPS security clearance process residency requirements: reside in the U.S. (including U.S. territories) for the last five years; U.S. citizens must not have left the U.S. for more than six consecutive months in the last three years unless an exception applies, and non-U.S. citizens must not have left for more than 90 consecutive days in the last three years.
• U.S. citizenship is not required.

Nice To Haves

• Bachelor's degree in computer science or a related field; preferred but not required.

Responsibilities

• Define system- and enterprise-level technical requirements and architectures for Delivery and Retail Technologies (DRT).
• Collect, analyze, and document technical requirements from system owners and stakeholders.
• Design technology solutions that integrate successfully across multiple platforms.
• Provide technical guidance and support throughout the full development lifecycle.
• Lead technical design and review sessions.
• Oversee system testing, certification, and deployment activities.
• Develop enterprise-level technology and process architectures using industry best practices.
• Design solutions that reduce total cost of ownership.
• Independently evaluate business and technical task orders, including software development work.
• Develop level-of-effort (LOE) and rough-order-of-magnitude (ROM) estimates.
• Assess supplier proposals for schedules, staffing, resources, costs, and technical feasibility.

Benefits

• 401(k) with company match.
• Medical plan options, including some with Health Savings Accounts.
• Dental and vision plan options.
• Paid vacation, holidays, sick and personal time, and other paid time-off plans, including parental, military, bereavement, and jury duty leave.
• Professional growth opportunities, including paid education and certifications.
• Full flex work weeks where possible.
• Short- and long-term disability benefits.
• Life, accidental death and dismemberment, personal accident, critical illness, and business travel and accident insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior