Change of Enrollment Veteran Affairs Processor Specialist

Full Sail University • Winter Park, FL

10d • Onsite

About The Position

If you're looking for the chance to learn, grow, and make a contribution to the community, look at employment opportunities with Full Sail University. You'll find your choice of career opportunities, great benefits, an environment that welcomes and values creativity, and a work experience that is both challenging and rewarding!
The Financial Aid COE VA Processor Specialist is responsible for ensuring compliance with all VA and Title IV regulations; and creating a positive and stress-free experience for all students.

Requirements

• Highly developed sense of integrity and commitment to student satisfaction.
• Ability to communicate clearly and professionally, both orally and in writing.
• Strong decision making and analytical abilities.
• Strong attention to detail.
• Demonstrated time management and organizational skills.
• Ability to manage multiple, competing tasks and deliver accurate and courteous service in a fast-paced and time sensitive environment with the ability to adapt to changing and competing priorities.
• Ability to work within the scope of Title IV regulations.
• Proficiency with all Microsoft Office Suite software.
• Demonstrate initiative and adaptability to change.
• Ability to work independently and efficiently.
• Ability to maintain highly sensitive, confidential academic and financial information in accordance with FERPA guidelines.
• Bachelor's degree plus two years of experience in a customer service position, or equivalent combination of experience and education
• Must be in good standing in all Federal Title IV programs and remain current with federal, state, and institutional financial aid regulations
• Proficiency using software programs such as MS Word, Excel, Outlook, and PowerPoint
• Experience using systems and website such as Salesforce, CampusVue, NSLDS, COD, CPS

Responsibilities

• Process Reports with timeliness and accuracy
• Repackage Subsequent Academic Year Financial Aid and VA Benefits
• Process Verifications on new ISIRs
• Package Private, SFCA and Plus loans as needed
• Process Audit Corrections
• Respond to Student Advisor Requests
• Adjust students’ packaging for Credits for Previous Training
• Adheres to the policies and procedures of Full Sail University
• Maintains strict confidentiality of company and personnel information
• Demonstrates a strong commitment to the mission and values of the organization
• Adheres to company attendance standards
• Performs other duties as assigned

Benefits

• great benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level