Change Manager (12-month contract)
About The Position
Sand Technologies is seeking a Change Management Professional to support the successful adoption of their AI platforms and data-driven solutions within public sector organizations across the United States. This is a 12-month contract role requiring regular on-site presence. The role involves driving the adoption of AI-enabled products and workflows, leading stakeholder engagement, designing governance forums, and developing comprehensive change management and communication strategies. The Change Manager will conduct impact assessments, build trust for AI systems, design executive communications, and integrate change management into deployment roadmaps. They will also be responsible for adoption KPIs, reporting, and supporting capability transfer to enable sustained usage beyond the vendor-led implementation phase.
Requirements
- 10+ years of experience leading large-scale digital, AI, analytics, or operational transformation programs within complex enterprise or public sector environments.
- Proven track record driving executive alignment, organizational adoption, and operating model transformation for enterprise technology initiatives.
- Experienced working across senior leadership, operational stakeholders, and technical teams to embed new ways of working and drive measurable business outcomes.
- Strong understanding of AI/ML-enabled operating models, governance, stakeholder management, and behavioral change in complex organizations.
- Comfortable operating in ambiguous, fast-paced, and politically sensitive environments with multiple stakeholders and competing priorities.
- Exceptional communicator with strong executive presence and the ability to translate complex technical concepts into clear business narratives.
- Highly strategic, collaborative, and execution-oriented, with a bias toward ownership, problem-solving, and driving adoption at scale.
- Holds a recognized change management certification (e.g., Prosci, CCMP) or equivalent transformation leadership experience.
Nice To Haves
- Experience in consulting, enterprise transformation, or public sector modernization environments preferred (e.g., BCG, Accenture, Deloitte, McKinsey, Slalom, etc.).
Responsibilities
- Drive measurable adoption and operational integration of AI-enabled products, workflows, and operating models across city stakeholders and agency partners.
- Lead executive stakeholder engagement, alignment sessions, and decision-readiness activities.
- Design and operationalize governance forums, operating cadences, escalation paths, and feedback loops.
- Develop and implement comprehensive change management, communications, and adoption strategies.
- Conduct stakeholder impact assessments, organizational readiness evaluations, and adoption risk analyses.
- Develop trust-building and adoption strategies for AI-enabled decision-support systems.
- Design and execute executive communications, sponsor roadmaps, coaching plans, training programs, and resistance management plans.
- Work closely with product, engineering, data science, and delivery teams to integrate change management activities into the overall deployment roadmap and operating model.
- Ensure successful onboarding, operating model adoption, workflow integration, and sustained usage of products in operational environments.
- Own adoption KPIs, behavioral change metrics, operational usage reporting, and stakeholder feedback mechanisms.
- Surface organizational blockers, alignment risks, and adoption challenges early, and drive coordinated mitigation plans.
- Support capability transfer and organizational readiness efforts to enable sustained and extended operating model usage.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
