Change Manager, Global Business Services, Enterprise Project Management Office (EPMO)

Iron Mountain•Texas - Remote, TX

1d•Hybrid

About The Position

Iron Mountain is seeking an experienced and motivated Change Manager to join our Global Business Services team. In this role, you will be responsible for utilizing a consistent change management framework to reduce resistance, eliminate negative unintended consequences, communicate enterprise shifts, and maximize solution adoption. You will join our Enterprise Project Management Office, a dynamic and fast-paced organization whose mission is to be a trusted strategic partner to our internal and external customers through optimization, standardization, and enterprise capabilities.

Requirements

A minimum of 5 years of experience in a dedicated change management role.
Strong knowledge of change management frameworks—such as Prosci and the ADKAR (Awareness, Desire, Knowledge, Ability, Reinforcement) model—and associated tools.
A Bachelor's degree in Business Administration or a related field.
Proven ability to manage multiple large, time-sensitive initiatives across global, cross-functional domains (including Human Resources, Finance, Sales, Operations, Technology, and Real Estate).
Demonstrated proficiency leveraging Artificial Intelligence tools and prompt engineering to optimize communication efficiency, stakeholder analysis, and training delivery.

Nice To Haves

Prosci Change Management certification is highly desirable.

Responsibilities

Build internal organizational capabilities through targeted coaching, training, and best practice sharing to foster a culture of agility.
Partner closely with project teams and business leaders globally to identify change requests, assess impacts on people and processes, and align approaches with digital transformation goals.
Create high-quality content and communication materials that clearly articulate organizational shifts and promote User Experience enhancements to ensure all stakeholders remain informed.
Establish and analyze change management and User Experience metrics to measure process effectiveness, monitor industry trends, and drive efficiency within the enterprise office.
Drive Working Groups and Steering Committees to facilitate collaborative decision-making, establish executive-level trust, and proactively mitigate implementation risks.