Change Manager- Hybrid, Pittsburgh, PA (candidates must be local to Pittsburgh, PA)

A.C. Coy•Pittsburgh, PA

3d•Hybrid

About The Position

The A.C. Coy Company has an immediate need for a Change Manager for a full time opportunity. This role involves working with the IT leadership team to define program goals and objectives, establish program governance, and serve as a primary project management resource. The Change Manager will collaborate with project teams, stakeholders, vendors, and executive leadership to ensure the successful execution of implementation projects, monitor progress, mitigate risks, and facilitate communication. A key aspect of this role is to act as a change champion, embedding best practices, coordinating stakeholder engagement, and supporting the adoption of new technologies and processes. The position also involves ensuring quality standards, developing business cases, maintaining project documentation, and recommending corrective actions to keep projects on track.

Requirements

Bachelor’s degree or PMP, CAPM, or other project management certificate or equivalent experience
4+ years of experience with Change Management and Change Management Principles
Must be able to show examples of how you have made change and make end-users adopt new technologies
Familiarity with best practice frameworks such as ADKAR or others
1-2 years of Project Management experience
Prior experience in project management methodologies
Ability to analyze a problem/project and propose innovative solutions
Ability to take initiative while exercising discretion and independent judgement
Ability to prioritize and complete multiple tasks with competing deadlines; effective project management skills
Ability to work effectively as part of a team and coordinate team efforts
Technically proficient in all Microsoft Office programs, specifically: MS Project, MS Word, MS Excel, MS Visio

Nice To Haves

PROSCI, CCPM or related change management certification(s) preferred
PMP, CAPM, or other project management certification(s) preferred

Responsibilities

Working with the IT leadership team, define program goals and objectives in alignment with the organization's strategic vision
Establish and communicate program governance and key performance indicators (KPIs)
Serve as primary project management resource for projects
Work with (and as part of) project teams to ensure the successful execution of individual implementation projects
Monitor project progress, identify and mitigate risks, and resolve issues to keep the program on track
Develop and maintain project documentation, including project plans and status reports
Serve as a technical liaison between internal project teams, vendors, and stakeholders, facilitating communication and collaboration
Collaborate with key stakeholders, including legal and administrative departments, IT teams, vendors, and executive leadership, to ensure alignment and support for program objectives
Communicate program status, risks, and issues to stakeholders through regular meetings and reporting
Serve as a change champion by embedding best practices across IT’s initiatives
Coordinate stakeholder engagement, clearly and consistently communicating the vision and goals of the Changes
Collaborate with Training team to facilitate the adoption of new technologies and processes within the organization
Identify potential impacts of changes and develop mitigation strategies
Monitor Change and training progress, measure effectiveness and implement corrective actions as needed
Support embedding change into End-user operations beyond initial implementation
Work with IT leadership team to establish and maintain quality standards for IT implementations, ensuring that solutions meet performance, security, and compliance requirements
Ensure application of best practices and quality control processes throughout the program
Where needed, serve as a working member of the project team and take responsibility for assigned project task execution, ensuring that tasks are completed efficiently and on time
Work with the IT management team and project team members to develop and present the Business Case (project charter) for new projects due to commence
Maintain project plans and other project documentation throughout the course of active projects
Run weekly status update meetings for all active projects with the program to ensure that meeting agenda is followed and that quality status updates are supplied each week
Ensure that necessary corrective actions are identified and followed through where needed
Recommend and coordinate corrective actions to address threats to project scope, cost, resources, and/or schedule