Change Management Specialist - AI

Capgemini • Atlanta, GA

2d

About The Position

Capgemini is seeking an experienced Change Management & Adoption Specialist to drive the rollout and adoption of Agentic AI solutions across the organization. The role bridges business, IT, and end users to support effective implementation, training, and sustained use of AI solutions. Based in Charlotte, NC, the position leads change strategy, rollout planning, stakeholder engagement, user enablement, and adoption measurement. Visa sponsorship is not available; applicants must be legally authorized to work in the U.S. without current or future employment visa sponsorship.

Requirements

• 6 to 12 years of experience in change management, transformation, or digital adoption.
• Proven experience in enterprise technology rollout programs.
• Strong stakeholder management and communication skills.
• Experience with GenAI or AI-driven transformation initiatives.
• Familiarity with frameworks such as ADKAR, Prosci, or similar.
• Ability to translate complex AI concepts into business-friendly language.

Nice To Haves

• Experience in AI/ML or analytics transformation programs.
• Exposure to the Microsoft ecosystem, such as M365 Copilot or Azure AI.
• Training and enablement program design experience.

Responsibilities

• Lead change management strategy for AI program adoption.
• Develop rollout plans, communication strategies, and stakeholder engagement models.
• Drive user training, awareness, and onboarding initiatives.
• Identify adoption barriers and implement mitigation strategies.
• Define and track success metrics, including usage, productivity, and ROI.
• Work closely with leadership, business teams, and technical teams.
• Create user guides, standard operating procedures, and enablement materials.
• Champion a culture of AI adoption and innovation.

Benefits

• Paid time off, including vacation of 12–25 days depending on employee grade, company-paid holidays, personal days, and sick leave.
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada).
• Retirement savings plans, such as 401(k) in the U.S. or RRSP in Canada.
• Life and disability insurance.
• Employee assistance programs.
• Other benefits as provided by local policy and eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed